Customer Success Manager Electronics Simulation
Job Description
About us We are CADFEM , and simulation is what we love and what we live. As an Ansys Elite Channel Partner, we distribute the products of the worlds largest independent developer of simulation software. But software alone doesnt guarantee simulation success.
Thats why we support our customers with comprehensive services and unique expertise, guiding them every step of the way. About 300 employees across 13 locations in Germany, Austria, Switzerland, the UK, Ireland and France work together to achieve this. Globally, the CADFEM Group is represented in more than 20 countries.Your responsibilities Own and drive the technical dimension of the sales process end-to-end, leading discovery, shaping success criteria, and executing compelling demonstrations and evaluations to secure successful outcomesAct as a trusted advisor to customers by enabling onboarding, adoption, and expansion of radio-frequency (RF) and high-speed electronics design (e.g.
Ansys, Synopsys) while delivering measurable business valueUnderstand our customers business objectives , design challenges, and workflows, and translate them into effective simulation-driven solutions within their engineering environmentsCollaborate closely with application engineers, sales teams, and marketing to ensure consistent positioning across the entire customer lifecycle , from pre-sales to post-sales, including support and services, to drive customer success , and enable sustainable business growth for CADFEMPartner with Ansys and Synopsys product teams to influence roadmaps, validate new releases, and define application best practicesYour profile Degree in Electrical Engineering, Microelectronics, RF Engineering, Physics , or a comparable technical fieldSignificant industry experience in radio-frequency (RF) / high-frequency electronics design and simulation , with strong expertise in microwave , high-speed design; experience with Ansys / Synopsys is a plusExperience with advanced simulation tools (e.g., EM solvers, circuit simulators, SI / PI analysis tools) and modeling methodsStrong communication skills paired with a structured, analytical, and self-driven working style, enabling effective collaboration across teamsWillingness to travel within the Central Europe regionFluent in English; German is a strong advantageOur benefits C A D F E M onboarding program & a comprehensive introduction to your roleA variety of meaningful & responsible tasksD evelopment opportunities through continuous professional & personal trainingF lexible working hours & remote-work options to support your work-life balanceE xcellent teamwork within a successful, family-owned companyM otivating atmosphere with flat hierarchies & short communication paths* People come first: People come first: We embrace diversity and do not think in categories such as gender, origin, religion, disability, age, or sexual identity.TPBN1_UKTJ