Apprentice Retail Support Technician
We are looking for a responsible Retail Support Technician to perform a variety of technical and installation tasks. To assist in all technical aspects of our business, while working towards a Level 2 apprenticeship.
Role
This list is provided as an indicative guide to expected duties only:
- Deal face to face with customers in our retail store
- Diagnose, repair, install and maintain computer and other IT related equipment and services
- Answering and directing phone calls
- Organizing and scheduling appointments
- Assist in the preparation of regular scheduled reports
- Follow office policies and procedures
- Maintain records held in companies’ electronic systems
- Provide general support to visitors
- Act as the point of contact for internal and external clients
- Any other reasonable duties required by company management
Training
- It is anticipated that the successful candidate will progress onto a Level 3 (or equivalent) accredited training course with Canny Clever Group Limited once the Level 2 apprenticeship is completed
- Apprenticeship Standard
- Hardware, network and infrastructure foundation apprenticeship (level 2)
- Training Provider
- MIDDLESBROUGH COLLEGE
- Working Week
- Standard hours between Monday - Sunday, 08:00 - 20:00.
- Expected Duration
- 8 Months
- Positions Available
- 2
- Closing Date
- Monday, 22nd June 2026
- Start Date
- Monday, 6th July 2026
About the Employer
CANNY CLEVER GROUP LIMITED
As a dynamic and growing business, we are set to enjoy a period of rapid growth over the next twelve months as we adapt to an ever-changing marketplace.
Our current core services focus on Retail IT and B2B IT Services, as we move forward, we are refocusing on B2B IT Services and Leisure Based IT Sales and Events as we explore new ways of leveraging markets to introduce new hardware and software.
We will continue to operate as a fully independent IT Provider in the Retail and B2B sectors.