LINUX Engineer (Service Support)

Linux Engineer (Service Support)

Salary: £45,000 + 10% Allowance + Bonus - Total Compensation circa £50,000

Location: Stevenage - full time on site

Clearance: DV Cleared or DV Clearable. Initially SC Cleared

The Company:

You will join a world class consultancy bringing digital transformation to the MoD. Due to the size and expertise there is excellent scope for training and career progression.

The role:

As Linux Engineer, you will play a crucial role in supporting our live services. You will join our established team providing support to customers IT systems.

This opportunity is a customer facing role, so the most important attributes are for you to be able to work and able to converse well with our customers.

You will support our high-profile customer through the implementation & configuration of complex IT solutions

The role

• Your role will involve receiving & reviewing customer related system issues via a ticketing system and resolving issues as necessary to ensure we maintain system operational states within the current SLA's & KPI's. Reviewing & producing documentation, recording all processes to enable first time fixes and quick resolutions etc
• Monitoring system status and reporting issues quickly to service management and the relevant teams as necessary.
• You will need to maintain a high level of customer satisfaction by clarifying the customers' needs and ensure they are met whilst working within your agreed support role as defined by your management team.
• Experience in providing server & application support, using automation, build images, build documents, work instructions, build and configure Linux Servers, strong Scripting skills.
• You will be expected to nurture and provide training to junior team members where necessary, which is essential for growing our staff knowledge & skill set.
• You may also be involved with other work as directed by the Service Delivery Managers and be expected play your part in contributing to new work requirements.
• This role will require you to become security cleared to a high level. Please visit National security vetting: clearance levels - GOV.UK

Your Skills

• Knowledge of Linux systems - Supported Legacy Unix OS - Solaris 5.7, 10.x, 11.x
• RHEL 5.x to 9.x & Debian 10.x, 11.x
• Linux system administration
• Scripting - Python, Bash, KSH
• Automation - Ansible
• VMWare - Deployment of Hosts, affinity rules setup
• Backups - NetApp, San & Cohesity
• Understanding of security frameworks, including device encryption, digital certificates, and anti-virus tools.
• Understanding of hardware components and their interaction with the Linux operating system
• Ability to diagnose and resolve system issues, analyse system performance.

Recruitment process

The recruitment process consists of one stages of interviews.