Business Analyst - IDV - 7+ Month Contract
IDV Business Analyst (Contract) - 6 months - £390 - £438 per day insideIR35
Location: Cheshire - hybrid - 2/3 days per week onsite
BPSS clearance required - candidates must be eligible
We are seeking an experienced IDV Business Analyst to support the modernisation of Identity Verification (IDV) services. This role focuses on translating complex business challenges into clear, validated user journeys and functional requirements that deliver tangible benefits for both Helpdesk teams and end users.
You will play a key role in shaping and validating IDV solutions, ensuring they are practical, user-centred, and aligned to strategic outcomes.
Responsibilities:
* Capture, analyse and refine requirements for Helpdesk and Self-Service IDV
capabilities
* Map current vs future state user journeys, identifying pain points and friction
* Define and document POC criteria, success measures and acceptance conditions
* Support testing phases, stakeholder workshops and operational readiness activities
* Ensure deliverables align to Strategic003.1.1 and Strategic003.1.2 outcomes
* Clearly articulate business impact, benefits and operational improvements
Essential Experience:
* Proven Business Analyst experience within IAM, authentication, identity or security
transformation
* Strong capability in producing user journeys, epics, acceptance criteria and process
flows
* Confident stakeholder-facing skills, including workshop facilitation and
requirements elicitation
* Ability to translate technical change into clear business and operational value
Desirable Experience:
* Experience with Onfido, Verified ID or similar IDV solutions
* Agile delivery experience (Scrum and/or Kanban)
* Familiarity with modelling and collaboration tools such as Visio, Figma, Miro or
BPMN
Please apply for immediate interview!
CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Location: Cheshire - hybrid - 2/3 days per week onsite
BPSS clearance required - candidates must be eligible
We are seeking an experienced IDV Business Analyst to support the modernisation of Identity Verification (IDV) services. This role focuses on translating complex business challenges into clear, validated user journeys and functional requirements that deliver tangible benefits for both Helpdesk teams and end users.
You will play a key role in shaping and validating IDV solutions, ensuring they are practical, user-centred, and aligned to strategic outcomes.
Responsibilities:
* Capture, analyse and refine requirements for Helpdesk and Self-Service IDV
capabilities
* Map current vs future state user journeys, identifying pain points and friction
* Define and document POC criteria, success measures and acceptance conditions
* Support testing phases, stakeholder workshops and operational readiness activities
* Ensure deliverables align to Strategic003.1.1 and Strategic003.1.2 outcomes
* Clearly articulate business impact, benefits and operational improvements
Essential Experience:
* Proven Business Analyst experience within IAM, authentication, identity or security
transformation
* Strong capability in producing user journeys, epics, acceptance criteria and process
flows
* Confident stakeholder-facing skills, including workshop facilitation and
requirements elicitation
* Ability to translate technical change into clear business and operational value
Desirable Experience:
* Experience with Onfido, Verified ID or similar IDV solutions
* Agile delivery experience (Scrum and/or Kanban)
* Familiarity with modelling and collaboration tools such as Visio, Figma, Miro or
BPMN
Please apply for immediate interview!
CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.