Desktop Engineer - SC Cleared
Desktop Engineer - SC Cleared
Rate: £300 - £320 a day
Clearance: Current SC Clearance is required
IR35: Inside IR35
Location: Barrow in Furness
You will join a global IT Consultancy delivering supporting a diverse portfolio of high-profile clients working within the public sector.
What You Will Do:
- Execute assigned desktop support tasks efficiently within specified deadlines
- Support project initiatives alongside internal and external project managers
- Perform Network Service Requests (NSR) tasks in accordance with established timelines
- Provide outstanding customer service, demonstrating strong communication skills
- Maintain and troubleshoot Windows environments, including builds, configurations, and registry settings
- Deploy and manage operating systems and applications using SCCM
- Support security protocols, including disk encryption with BitLocker, NTFS permissions, and shared folder security
- Assist with email client configurations, MS Outlook, and instant messaging tools like Skype for Business
- Contribute to automation processes using scripting languages such as PowerShell, VBScript, and Batch Files
- Engage with overall IT security practices, ensuring compliance and operational integrity
- Collaborate within an ITSM framework, utilizing ServiceNow for incident and change management
Required Skills & Experience:
- Proven experience with Ivanti Device Application Control (IDAC) and/or Microsoft Defender
- Strong knowledge of Microsoft Windows operating systems (Windows 7 & Windows 10), including deployment, build, and configuration
- Hands-on experience with SCCM, including OS deployment, application management, and monitoring
- Scripting skills in PowerShell, VBScript, or Batch Files for automation tasks (beneficial)
- Understanding of disk encryption technologies like BitLocker, as well as NTFS permissions and shared folder security
- Familiarity with Microsoft Exchange, MS Outlook configuration, and workplace communication tools
- Experience with ITSM platforms such as ServiceNow