Dialogflow CX Engineer

Dialogflow CX Engineer

Rate: £400 - £500 a day

Duration: Initially 6 months

Location: Mostly remote with occasional client workshops in the UK

Conversational AI Specialist

Are you a highly skilled Dialogflow CX Engineer looking for your next challenge?

We are partnering with a prominent global consultancy to find exceptional talent for a high-profile project with their significant end-client in the Telecoms, Media, Technology & Services (TMTS) sector.

This is a fantastic opportunity to work at the forefront of Conversational AI, leveraging Google Cloud and Generative AI technologies to shape the future of customer interaction.

The Role:

As a Dialogflow CX Engineer, you will be instrumental in designing, developing, and deploying advanced conversational AI solutions. You will work within a dynamic team to create intelligent, user-centric AI agents and virtual assistants that enhance customer experience and operational efficiency.

Your responsibilities will include:

• Designing, developing, and implementing complex conversational flows using Dialogflow CX.
• Integrating AI agents with various backend systems and APIs (potentially utilising Apigee).
• Leveraging Google Cloud Platform (GCP) services to build robust and scalable AI solutions.
• Collaborating with cross-functional teams, including product owners, UX designers, and other engineers, to bring conversational AI solutions to life.
• Applying best practices in Conversational AI architecture and development, including aspects of Google Contact Center AI (CCAI).
• Contributing to the strategic direction of Generative AI (GenAI) agents within the client's ecosystem.

What We're Looking For:

We are specifically seeking candidates with deep, proven expertise in Dialogflow CX.

Essential Skills & Experience:

• Extensive hands-on experience as a Dialogflow CX Engineer. This is the core requirement.
• Strong proficiency with Google Cloud Platform (GCP) services relevant to Conversational AI.
• Demonstrable experience in developing and integrating AI agents and virtual assistants.
• A solid understanding of Conversational AI principles, best practices, and architectural patterns.
• Ability to work effectively in a fast-paced, agile environment.

Why Apply?

This is an unparalleled opportunity to work on a high-impact project with a leading end-client, leveraging cutting-edge AI technologies. You'll join a forward-thinking team, contribute to significant digital transformation, and further develop your expertise in the rapidly evolving field of Conversational AI and GenAI.

If you're a Dialogflow CX expert ready for your next challenge and meet the above criteria, we want to hear from you!