Lead Business Analyst - London Insurance Market

Currently hiring for a Lead Business Analyst with London Market experience to join a dynamic and high-performing team driving large-scale transformation across broking, underwriting, placement, and delegated authority operations. Whether you're a seasoned BA with experience leading teams and driving strategic change, or a London Market SME looking to broaden your project exposure, this is an opportunity to shape the future of one of the most iconic insurance institutions. This is a permanent role based in London with a hybrid working pattern. Salary ranges between £75K - £90K + Bonus + Benefits.

Responsibilities include:

* Act as a trusted liaison between business stakeholders and technology teams, ensuring clear translation of complex requirements.
* Lead and mentor Business Analysts, guiding analysis across workstreams and ensuring consistent documentation and delivery.
* Run workshops, stakeholder interviews, and deep-dive sessions with underwriters, brokers, and operational teams.
* Translate regulatory and operational needs into user stories, process maps, gap analyses, and business requirement documents.
* Support business readiness activities, including testing, training, and change adoption across electronic placement platforms.
* Serve as a London Market SME, supporting the service desk and helping embed knowledge across internal teams.
* Collaborate with project managers and developers to align delivery with transformation roadmaps and future-state models.

Skills and Experience:
* 5+ years' experience in Business Analysis, with significant exposure to London Insurance Market operations.
* Solid knowledge of electronic placement platforms (e.g., PPL, Whitespace, LIMOSS) and delegated authority workflows.
* First-hand experience in broking, underwriting, or second-line support for market platforms.
* Proficient in documentation (user stories, BRDs, process mapping, etc.).
* Ability to work across Agile, Waterfall, or hybrid methodologies.

Desirable Qualifications & Tools:
* LM1 / LM2 (CII) or international equivalents.
* Experience delivering regulatory, digital, or data transformation initiatives.
* Exposure to tools such as Jira, Confluence, Visio, or similar.
* Background in project coordination or training is a plus.

Please apply for immediate interview!

CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.