CCTV Control Room Operator

Are you looking for next step in your career? Do you thrive in fast-paced environments ensuring saftey for the public?

This could be the ideal role for you!

Our client in Port Glasgow is a fast-growing, forward-thinking security technology company delivering cutting-edge remote surveillance solutions to the UK's biggest names in construction, rail, and civil engineering.

We're now hiring a CCTV Control Room Operator to join our high-performing team in Port Glasgow. This is a key role in a 24/7 control room, where focus, quick thinking, and calm under pressure are essential.

What You'll Do:

• Monitor live CCTV feeds to detect and respond to suspicious or criminal activity

• Manage alarm activations-up to 200 low-level incidents per night

• Complete detailed incident reports and maintain accurate logs

• Communicate clearly with team members, site staff, and emergency services

• Ensure full system readiness with regular checks and assessments

What You'll Bring:

Essential:

• Valid SIA CCTV License (Door Supervisor may be considered)

• Excellent attention to detail and observational skills

• Strong written and verbal communication

• Basic IT confidence-comfortable with Excel and in-house systems (training provided)

• Ability to stay focused and manage multiple priorities in a high-pressure environment

Desirable:

• Previous CCTV control room operator experience

• Background in door supervision, retail/pub security, or similar

• Familiarity with Sentinel or comparable systems

• Understanding of GDPR and data protection in security contexts

Shift Pattern:

• 4 on, 4 off rotation

• 12-hour shifts (days and nights)

• Friendly team of fellow CCTV control room operator

What You'll Get:

• Competitive salary (regularly reviewed)

• 288 hours of annual leave (including bank holidays)

• Bupa private healthcare (Benefit in Kind)

• Death in service cover (5x salary)

• Employee Assistance Programme

• Free on-site parking in our Port Glasgow site

• Clear career progression opportunities

Disclaimer
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