Apprentice Technical Sales & Operations Assistant
An exciting opportunity to develop a career in technical sales and business operations within the electronic security and networking industry. You will gain hands-on experience supporting customers, processing orders, managing stock, assisting with enquiries and learning products while working towards an apprenticeship qualification.
Role
As an Apprentice Technical Sales & Operations Assistant, you will gain experience across all areas of the business. No two days are the same, and you will work closely with experienced colleagues to develop your skills.
Your responsibilities will include:
- Providing first-line technical support to customers by telephone and email.
- Assisting customers with product selection and technical enquiries.
- Preparing quotations and processing customer orders.
- Supporting the technical sales team.
- Receiving, checking and booking in deliveries from suppliers.
- Picking, packing and dispatching customer orders.
- Maintaining accurate warehouse stock and ensuring products are stored correctly.
- Assembling and configuring products where required before dispatch.
- Managing product returns (RMA), including testing items and liaising with suppliers.
- Listing new products and maintaining product information on the company website.
- Keeping product descriptions, specifications and images up to date.
- Supporting general office and warehouse operations as required.
What We're Looking For
We are looking for someone who is:
- Enthusiastic and willing to learn.
- Interested in technology, CCTV, networking or electronics.
- Friendly and confident when speaking with customers.
- Organised with good attention to detail.
- Comfortable using computers and learning new software.
- Able to work both independently and as part of a small team.
- Reliable, punctual and professional.
Training
CCTV Global is committed to providing full Apprenticeship training alongside Weir Training with ongoing support throughout the programme. The successful apprentice will gain hands-on experience across multiple areas of the business, including technical support, sales, warehouse operations and e-commerce, developing a broad understanding of the industry.
This role offers an excellent opportunity to build valuable industry knowledge while working towards a nationally recognised qualification. The apprentice will be supported by experienced colleagues and their training provider to develop the skills, knowledge and behaviours required for a successful career within the sector.
Permanent position within the company and additional responsibility.
- Apprenticeship Standard
- Business administrator (level 3)
- Training Provider
- WEIR TRAINING LIMITED
- Working Week
- Monday to Thursday, 09.00 to 17.30 Friday, 09.00 to 17.00.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Monday, 31st August 2026
- Start Date
- Wednesday, 2nd September 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
- Understanding of computers
- Understanding of networking
- Interest in CCTV and alarms
Qualifications
- English GCSE, grade 4-9 (Desired)
- Maths GCSE, grade 4-9 (Desired)