Senior Solutions Engineer

Senior Solutions Engineer (Compute, Storage & Networking)

Role Purpose

This role provides senior-level technical expertise in the delivery and support of customer infrastructure solutions, with a primary focus on compute and storage platforms and the ability to extend into enterprise networking technologies. The position also supports customer-facing solution design activities on an occasional basis, acting as a trusted technical authority across delivery and pre-sales engagements.

Key Responsibilities

Solution Delivery (Primary Focus)

• Deploy, configure, validate, and hand over infrastructure solutions at customer locations.
• Deliver technical services to customers both within the UK and internationally, including extended onsite engagements where required.
• Coordinate delivery activities with customers, partners, and third-party providers.
• Operate flexibly across delivery-related functions, supporting areas such as technical operations, professional services, managed services, and project coordination as needed.
• Lead or contribute to multi-engineer delivery teams on customer projects.
• Provide guidance, mentoring, and technical support to junior and mid-level engineers.
• Ensure accurate completion of project documentation, service records, and internal systems.
• Collaborate with project management and technical leadership to plan and prepare delivery activities.
• Take responsibility for successful technical outcomes across assigned customer projects.

Pre-Sales & Solution Design Support (Occasional)

• Participate in customer-facing technical engagements, including workshops, presentations, and solution discussions.
• Contribute to the design of infrastructure solutions covering compute, storage, networking, and related services.
• Assist in the production of technical documentation such as RFIs, statements of work, and low-level designs.
• Support solution costing activities through the creation of bills of materials.
• Respond to internal technical queries raised during the sales cycle in a timely and professional manner.
• Deliver technical demonstrations and solution walkthroughs for customers when required.

Professional & Managed Services

• Attend customer sites to deliver agreed solutions and technical services.
• Maintain ownership of assigned delivery workstreams and customer engagements.
• Define and document technical scope for customer projects.
• Produce clear, accurate, and high-quality customer-facing documentation.

Certifications & Continuous Development

• Maintain relevant vendor and industry certifications in line with business requirements.
• Complete ongoing technical training, including vendor-led and self-directed learning.
• Proactively identify development opportunities that support both individual growth and organisational capability.

Skills, Experience & Attributes

Technical Experience

• Proven hands-on experience delivering enterprise infrastructure solutions.
• Strong knowledge of technologies from vendors such as HPE, Dell, Pure Storage, Juniper, Aruba, and Cisco.
• Experience with compute, storage, networking, and hybrid cloud environments.
• Familiarity with orchestration and management platforms (e.g. Juniper Apstra).
• Practical experience working with CLI-based systems and automation/orchestration tools.

Certifications (Preferred)

• HPE ASE (Storage – Architect or Integrator; Hybrid Cloud)
• HPE Master ASE (advantageous but not essential)
• HPE Solutions certifications (AI, VME, Data Protection)
• Networking certifications from Aruba, Juniper, or Cisco

This is 4 days on site and 1 day from home.