Proclaim Administrator

Proclaim Administrator- Previous Experience needed

Monday to Friday- 9am-5pm

Full Time, Permanent

Newcastle City Centre

We are seeking an experienced Systems Administrator who has proven experience working with Proclaim.

What we are looking for....

Candidate Requirements & Attributes

• Prior experience with Proclaim
• Strong experience supporting Office 365 and related applications
• Experience with Windows Server environments, Active Directory, and network administration
• Experience with Azure, Intune, and endpoint security tools
• Knowledge of firewalls and general IT security practices is beneficial
• Excellent organisational and time management skills
• Strong attention to detail and ability to prioritise tasks
• Able to work collaboratively within a team environment

The successful candidate will have the following responsibilities:

• Provide IT support to staff across the organisation
• Support and maintain cloud-based productivity tools (e.g., Office 365, SharePoint)
• Manage user accounts and permissions in Active Directory and Azure
• Set up and maintain email accounts and mailbox systems
• Configure and support communication tools such as VoIP or video conferencing systems
• Provide support for Proclaim case management system
• Maintain IT security, including endpoint protection and monitoring
• Support local networks (LAN/Wi-Fi) and troubleshoot connectivity issues
• Install and configure hardware and software, including printers and peripherals