Technical SME

Role: Technical SME – Mobiles & Specialty Devices

Contract Type: 12 month FTC

Security Clearance: Active SC required

Overview

We are seeking a Technical Subject Matter Expert (SME) to join the Mobiles & Specialty Devices team. This role will support the HHU (Smart Meter Field Engineers) service, along with Phones and Mac devices, forming part of a wider technical delivery team within a major user devices programme.

The successful candidate will play a key role in managing and securing mobile and endpoint devices, delivering technical solutions, and supporting enterprise-scale environments.

Key Responsibilities

• Manage Android, iOS, iPadOS, and macOS devices using Microsoft Intune
• Manage AR/VR devices using Meta Quest for Business
• Configure and maintain MDM and MAM policies to ensure device security
• Implement and maintain Microsoft Azure tenant-level configurations (including Intune)
• Package, deploy, and publish applications (including macOS applications)
• Conduct vulnerability remediation across Macs and enrolled devices
• Manage application permissions, policies, and reporting through scripting
• Support user and group assignments within enterprise environments
• Work within Agile/JIRA frameworks to deliver technical solutions
• Provide L2 support and technical expertise across device estate

Technical Skills & Experience

• Strong experience with Microsoft Intune (management and compliance policies)
• User and application management within enterprise environments
• macOS application packaging and deployment
• Scripting experience (e.g. Bash, Python)
• Knowledge of Azure Active Directory / Active Directory Federation Services
• Experience with:
• Meta Quest for Business
• Apple Business Manager
• Google Zero Touch
• Broad expertise across:
• Android
• iOS / iPadOS
• macOS

Certifications (or Equivalent Experience)

• MD-102: Endpoint Administrator
• Microsoft 365 Certified: Enterprise Administrator Expert
• Equivalent hands-on experience will also be considered

Additional Requirements

• Security Clearance: SC required
• Experience Level: 4+ years in relevant technical roles
• Support Level: L2
• Based in the UK with remote working
• Willingness to travel occasionally (1–2 times per quarter to Gloucester Business Park or other sites)
• No on-call requirement

What We’re Looking For

• Strong technical ownership and problem-solving skills
• Ability to work across multiple device platforms in an enterprise setting
• Experience operating in fast-paced, Agile delivery environments
• Excellent stakeholder and team collaboration skills