Apprentice IT Support Technician
Ceox Services Ltd is an IT services provider supporting UK Public Sector organisations with secure and modern digital solutions. We are seeking an Apprentice IT Support Technician to begin a career in IT while working towards a recognised apprenticeship qualification.
Role
- Provide first-line IT support
- Log and resolve support tickets
- Support Microsoft 365 users
- Set up and maintain IT equipment
- Escalate issues where required
- Configure cloud services
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Upon successful completion of the apprenticeship, there the possibility of a full-time role available for a hard-working apprentice.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- ALTHAUS DIGITAL LIMITED
- Working Week
- Monday-Friday, 9.00am - 5.30pm. 3 days per week in the Ceox office and 2 days per week remote.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Friday, 10th April 2026
- Start Date
- Monday, 13th April 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
- Initiative
Qualifications
- English GCSE, grade 4/C (Essential)
- Maths GCSE, grade 4/C (Essential)
About the Employer
CEOX SERVICES LTD
Ceox Services Ltd, founded in 2018, is a specialized IT services provider focused on delivering digital transformation, AI-infused customer services, and technology consulting for the public sector, government departments, and housing associations.