Apprentice Receptionist
We are looking for an apprenticeship to join our small but friendly team to work on reception at our busy GP practice.
Role
- Greet and welcome visitors in a professional manner
- Answer and direct phone calls
- Signpost patients to correct service
- Initiating contact with and responding to requests from patients, team members and external organisations
- Clinically code data on EMIS web clinical system
- Scan documentation when required
- Data entry of new and temporary registrations and relevant patient information as required
- Input data into patients healthcare records as necessary
- Manage queries as necessary in an efficient manner
- Maintain a clean, tidy and effective working area
- Monitor and maintain reception area
- Support clinical staff with general tasks as requested
Training
Training will be at the practice.
To be discussed with the applicant.
- Apprenticeship Standard
- Customer service practitioner (level 2)
- Training Provider
- CITY OF SUNDERLAND COLLEGE
- Working Week
- Monday to Friday - times to be confirmed.
- Expected Duration
- 1 Year
- Positions Available
- 1
- Closing Date
- Friday, 16th October 2026
- Start Date
- Monday, 26th October 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Patience
Qualifications
- English GCSE, grade 3-9 (Essential)
- Maths GCSE, grade 3-9 (Essential)
About the Employer
CHESTER SURGERY
We are looking for someone to join our small, friendly team at our busy GP practice. We currently have 2 GP's, 1 Practice Nurse and 1 Health Care assistant. We pride ourselves in providing excellent customer service and maintain a welcoming environment for our clients and employees.