IT apprentice
To join us in this role, you’ll need: - Ability to support colleagues in respect of IT related issues in a timely and efficient manner. The ability to use digital tools and technology to improve business performance and client services - A desire to use innovation to continuously improve services.
Role
- As our Data, Digital & Innovation Officer you’ll help support the management of our cloud-based platforms and help to create a culture driven by data and excited by the opportunity to improve continuously
- You will provide IT support to colleagues via remote service desk or in a face-to-face capacity, helping set up systems, user accounts and resolve issues
- You will help support our data and digital strategies in delivering more efficient services to clients, ensuring value for money delivery
- Where appropriate you may be required to contribute to the wider goals of the Innovation Team, supporting these colleagues to achieve their objectives
Training
Information Communications Technician Level 3 Apprenticeship Standard:
- Apprenticeships include time away from working for specialist training
- You’ll study to gain professional knowledge and skills
- The successful candidate may be offered full-time employment and the chance to progress to a higher-level apprenticeship or position in the marketing team
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- NOWSKILLS LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.00pm
- Expected Duration
- 3 Years
- Positions Available
- 1
- Closing Date
- Tuesday, 13th May 2025
- Start Date
- Monday, 26th May 2025
Desired Skills
- IT skills
- Organisation skills
- Customer care skills
- Analytical skills
About the Employer
CITIZENS ADVICE SORT GROUP LTD
Citizens Advice nationally is a charity which includes nearly 1,000 national staff working in one of the 6 national offices, as homeworkers or as part of the Witness Service from over 240 courts across England and Wales along with a further3,000 Witness Service volunteers Local Citizens Advice are all independent charities, delivering services from over600 local Citizens Advice outlets, over 1,800 community centres, GPs’ surgeries and prisons. The network does this with 6,500 local staff over 23,000 trained volunteers. Our reach means 99% of people in England and Wales can access a local Citizens Advice within a 30-minute drive of where they live.
- Company
- CITIZENS ADVICE SORT GROUP LTD
- Location
- 9 GREAT ANCOATS STREET, MANCHESTER, England
Hybrid / WFH Options - Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
- Posted
- Company
- CITIZENS ADVICE SORT GROUP LTD
- Location
- 9 GREAT ANCOATS STREET, MANCHESTER, England
Hybrid / WFH Options - Employment Type
- Advanced Apprenticeship
- Salary
- £16,000 a year
- Posted