Information Communication Technician Apprentice
MC Apprenticeships are currently recruiting on behalf of Cleveland Cable Company for a hardworking, reliable apprentice to join their busy team as a level 3 Information Communication Technician Apprentice.
Role
- Hardware Troubleshooting and Repair: Assist in diagnosing and fixing broken or malfunctioning hardware, including mobile phones, computer monitors, printers, and peripheral devices.
- Hardware Procurement and Inventory: Help manage and order new IT equipment, accessories, and replacement parts while maintaining accurate stock levels.
- Logistics and Stock Transfers: Prepare, package, and dispatch IT equipment securely to other company branches using internal stock transfer procedures.
- Helpdesk and User Support: Serve as a first point of contact for staff experiencing technical issues, logging tickets, and resolving basic hardware or software problems.
- Software Installation and Setup: Assist with setting up new computers, installing operating systems, configuring standard software applications, and creating user accounts.
- Equipment Maintenance: Perform routine maintenance checks on printers, copiers, and workstations to prevent unexpected breakdowns.
- Documentation and Asset Management: Keep detailed records of IT assets, hardware serial numbers, and equipment assignments across the organisation.
Training
- Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- MIDDLESBROUGH COLLEGE
- Working Week
- Monday - Friday, 8.30am - 5.00pm. 45 minutes unpaid lunch.
- Expected Duration
- 1 Year 9 Months
- Positions Available
- 1
- Closing Date
- Friday, 13th November 2026
- Start Date
- Friday, 20th November 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Team working
- Initiative
Qualifications
- Maths and English GCSE, grade 4 (Essential)
About the Employer
CLEVELAND CABLE COMPANY LIMITED
Discover the people, expertise and capabilities that make Cleveland Cable Company one of the UK's leading cable distributors in 2026.
For almost five decades, we've been supplying high-quality electrical cables, accessories and complete cable solutions to customers across the UK and around the world. From our extensive stockholding and advanced logistics network to our dedicated customer service and technical expertise, we're committed to delivering the right products, exactly when they're needed.