Customer Care Apprentice
Kick-start your career in the exciting motor industry with Click Dealer! This apprenticeship offers a fantastic opportunity to develop crucial customer care and administrative skills within a supportive and award-winning tech-focused company. This could lead to a permanent position for the right person.
Role
- Assisting with admin tasks and data entry utilising Microsoft Office and other programmes
- Answering overflow calls during busy periods, answering emails to help our awesome dealers with any queries they have
- Creating cases on our in house CRM to make sure our dealers are kept up to date with any ongoing queries
- You will be pro active in offering guidance and best practice ideas when speaking to our dealer, always being friendly, helpful and living our Click Dealer values
Training
- Customer Service Level 2 - https://www.instituteforapprenticeships.org/apprenticeship-standards/st0072-v1-1
- 20% off the job training
- Functional Skills if required
Could lead to a permanent position for the right person.
- Apprenticeship Standard
- Customer service practitioner (level 2)
- Training Provider
- NEWCASTLE AND STAFFORD COLLEGES GROUP
- Working Week
- Monday - Friday, 09:00-17:00.
- Expected Duration
- 1 Year 3 Months
- Positions Available
- 1
- Closing Date
- Sunday, 25th May 2025
- Start Date
- Monday, 9th June 2025
Desired Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
Qualifications
- English GCSE, grade 4/C (Desired)
- Maths GCSE, grade 4/C (Desired)
About the Employer
CLICK DEALER LIMITED
In today’s dynamic Motor Dealer environment, Click Dealer understand the importance of new, innovative solutions to improve dealer performance and build customer loyalty. We have over 20 years’ experience, with over 1,700 dealership clients and a portfolio of award-winning products including: websites, dealer management systems, lead management, stocking solutions, finance technology and lead generation SEM services.
- Company
- CLICK DEALER LIMITED
- Location
- CLICK DEALER LIMITED, WINTON HOUSE, STOKE ROAD, STOKE-ON-TRENT, England
- Employment Type
- Intermediate Apprenticeship
- Salary
- £13,741 a year
- Posted
- Company
- CLICK DEALER LIMITED
- Location
- CLICK DEALER LIMITED, WINTON HOUSE, STOKE ROAD, STOKE-ON-TRENT, England
- Employment Type
- Intermediate Apprenticeship
- Salary
- £13,741 a year
- Posted