Operations Manager

Senior Operations Executive/Operations Team manager - Required for this luxury high end travel company travel. Its a amazing company, in is infancy, 3 years old, plenty of funding and financial backing.

Homebased, 40k/80k plus equity and benefit's. They are looking for a hands on senior operations person, from a luxury travel, travel concierge or a tech orientated travel name. They need someone who is use to doing the day to day operational tasks, but with the experience to grow a team. This is not a 9 to 5.30pm role, the team work longer hours, but get rewarded for their hard work.

Senior operations Executive/Operations team manager

- Own travel operations end-to-end, from booking confirmation to trip completion and post-travel follow-up

-Act as the primary, client-facing operational point of contact for premium clients

-Execute bespoke travel requests, coordinating flights, hotels, transfers, and special requests

-Manage and grow relationships with global hotels, DMCs, and other travel suppliers

-Handle real-time changes, issues, and escalations during travel with calm and decisive problem-solving

-Collaborate closely with the founding team and engineers to improve internal tools and systems

-Prepare the foundations for scaling the operations team, including training materials and quality standards

Operations managers skills required

-Minimum 3 years in an operations role in the travel industry, within luxury travel, travel concierge or a tech orientated travel name

-Excellent written and verbal communication skills, with confidence communicating directly with clients

-Highly organised, detail-oriented, and calm under pressure

-Strong problem-solving skills and ability to handle last-minute changes and escalations

-Comfortable working in a fast-paced startup environment with evolving processes

-A strong work ethic and a genuine passion for delivering exceptional travel experiences

Additional information

-Opportunity to take the founding operational role in one of the fastest growing travel AI start ups

-Significant scope for career progression

If you are interested in the above role please apply online of send your cv to duncan@candm.co.uk quoting DT60877