System Support Analyst
Join this leading global adventure travel company within their Application Support team as a System Support Analyst managing and resolving support request for the organization systems.
System Support Analyst, Responsibilities
- Respond to support inquiries, classify and prioritise tickets, escalate issues and perform troubleshooting
- Providing technical assistance to both internal and external users
- Perform system troubleshooting, including manual or bulk data updates and user access adjustments
System Support Analyst, Skills Required
- 1-3 years experience in an IT Operations, or technical analyst role
- A good understanding of computer hardware, operating systems (Windows, macOS), and security best practices
- Clear written and verbal communication skills to support users and document solutions effectively
Additional Information
- Paying circa £35K
- Hybrid with the London offices, working 3 days in on Tue, Wed and Thur. Working hours
- 20 days holiday, plus 3 wellbeing days, plus birthday off and 1 volunteer day
- Private medical
- Familiarisation trips
To apply for this System Support Analyst please either apply online, email your c.v to or call Amy on quoting Ref: AM