Change Communications Manager

Life on the team

At Computacenter UK, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. Weare committed to building supportive and rewarding relationships, celebrating success, and treating everyone with respect.Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions.

As we expand our Group Professional Services (GPS) function Were looking for a creative and detail-oriented Change Enablement Consultant to join our GPS Change Enablement team. In this role, youll design and deliver engaging content that supports organisational change and drives user adoption of new tools and processes. Reporting to the GPS Change Enablement Manager, core responsibilities include producing high-quality content tailored to diverse audiences, executing Group-wide multi-channel communications and campaigns, creating learning content and maintaining SharePoint sites.

Youll create clear, consistent messaging and learning experiences across video, SharePoint, email campaigns, and other internal channels, ensuring employees transition smoothly and confidently. Working closely with subject matter experts, youll translate complex information into accessible, user-friendly content that inspires engagement and supports long-term business success.

Our GPS team includes experts in Engineering, Consultancy, Project Management, and Business Solutions. With over 4,200 skilled professionals across three continents, we help some of the worlds leading brands drive digital transformation. Were passionate about technology, but even more passionate about people.

What youll do

Change Enablement Strategy (20%)

Youll help craft clear, compelling change and adoption plans, working closely with project teams to identify key audience groups and tailor engaging, timely and relevant content that drives awareness, builds confidence, and inspires people to adopt new ways of working.

Message Development (20%)

Youll convert change and adoption plans into engaging, on-brand communications, defining the right messages, choosing the most effective channels, and timing communications for maximum impact. This includes customising messages for different audiences, creating compelling presentations and explainers and making sure the right information reaches the right people. Youll ensure communications feel relevant, clear, and impactful and align with our branding and value

Create Engaging Content (25%)

Youll design innovative, user friendly training and information materialsfrom videos and how to guides to infographics, SharePoint pages, FAQs, PowerPoint decks, and in app walkthroughsthat help people understand and embrace change. Youll produce high quality written, visual, and multimedia content that fuels internal adoption campaigns, simplifies complex concepts, and inspires colleagues to confidently use new tools and ways of working.

Manage Communication Channels 20%

Youll build and maintain engaging SharePoint pages, newsletters, and digital assets that bring communication plans to life. Youll craft compelling copy for email-based adoption campaignswhether its a product education series, onboarding journey, or behavioural change messageand transform complex concepts into clear, simple, and actionable guidance that resonates with diverse audiences.

Stakeholder Engagement 10%

Youll act as a connector across all areas of our businessensuring everyone has the right information at the right moment to understand, prepare for, and adopt new ways of working. Youll also empower our champions network and user communities by providing toolkits, templates, and onboarding materials that build confidence, spark engagement, and help change take root.

Measurement & Feedback 5%

Youll monitor engagement metrics and user feedback to refine content, sharpen messaging, and boost overall effectiveness. Youll also curate and maintain a well organised library of best practices and reusable assetsensuring future initiatives launch faster and smarter.

What youll need

• Strong written communication skills with a focus on clarity, tone, and engagement and an ability to simplify technical or process-heavy information.
• Experience creating engaging and innovative content for internal organisational change across written, visual, and multimedia formats.
• Skilled in managing content across multiple channels (SharePoint, intranet, email campaigns, Viva engage etc).
• Proficient in Microsoft 365 and content design tools with strong visual storytelling skills (e.g., SharePoint, PowerPoint, Adobe PDF or similar).
• Creative and innovative mindset to instil a sense of excitement in end users, with attention to detail and brand consistency.
• Excellent stakeholder management and collaboration skills.
• Ability to manage multiple projects, stay organised, and deliver on deadlines.

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