Technology Enablement Analyst - Apprenticeship
As a Technology Enablement Analyst working as part of the Tech Enablement Team UK, you will work with the customer and internal teams to understand and implement a repeatable and efficient build deployment process that enables the Hatfield operations team to meet service delivery requirements. Whilst studying for the Digital Support Technician Level 3.
Role
You will be working as part of the Tech Enablement build implementation team on site in Hatfield 5 days a week as we are a hands on team that work in a hands on environment.
Some of the daily activities are:
- Handling incidents in the Logitsics and Technical Services Integration Centre
Testing and implementation of customer builds - Carrying out troubleshooting and problem solving
Support of client specific hardware configuration requirements – for example Workplace, Enterprise Datacenter and Mobile devices, etc. - Supporting client asset labelling requests
- Manage daily tracking and recording of activities
Training
- For the duration of your programme, you will be studying towards an Digital Support Technician Level 3 Apprenticeship qualification
- Throughout your apprenticeship, you will dedicate 80% of your time to work and 20% to studying toward your qualification
- If you work hard and push yourself in work and on the programme then there is every chance of securing a fantastic role at the end of the apprenticeship, there are lots of progression opportunities including technical engineers and team leader opportunities
- Apprenticeship Standard
- Digital support technician (level 3)
- Training Provider
- FIREBRAND TRAINING LIMITED
- Working Week
- Monday - Friday. Remote working is not available for this role and will involve shift patterns of either 7.00am - 4.00pm or 8.00am - 5.00pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 2
- Closing Date
- Friday, 9th May 2025
- Start Date
- Monday, 1st September 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
Qualifications
- English Language GCSE or equivalent, grade C/4 or above (Essential)
- Maths GCSE or equivalent, grade C/4 or above (Essential)
About the Employer
COMPUTACENTER (UK) LIMITED
Computacenter is a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We build unrivalled value for our customers over the long-term, helping them to achieve their goals. It’s one of the reasons that we’re trusted by some of the world’s greatest organisations. Interested in joining a company with a strong sense of community? We’re growing. We’re hiring. We encourage. We empower. We support. #CCEarlycareers We build unrivalled value for our customers over the long-term, helping them to achieve their goals. It’s one of the reasons that we’re trusted by some of the world’s greatest organisations. Interested in joining a company with a strong sense of community? We’re growing. We’re hiring. We encourage. We empower. We support. #CCEarlycareers
- Company
- COMPUTACENTER (UK) LIMITED
- Location
- Computacenter, Hatfield Avenue, Hatfield, Hertfordshire, England
Hybrid / WFH Options - Employment Type
- Advanced Apprenticeship
- Salary
- £19,500 a year
- Posted
- Company
- COMPUTACENTER (UK) LIMITED
- Location
- Computacenter, Hatfield Avenue, Hatfield, Hertfordshire, England
Hybrid / WFH Options - Employment Type
- Advanced Apprenticeship
- Salary
- £19,500 a year
- Posted