ICT Apprentice
Are you passionate about technology and eager to start a career in IT? We are looking for a motivated and enthusiastic ICT Apprentice to join our team at Computeam. This is an exciting opportunity to gain hands-on experience supporting a wide range of IT services and technologies
Role
- Monitor the service board and progress accordingly.
- Provide exceptional service support to the client.
- Provide solution(s)/work around(s) to incidents and problems.
- Maintain clear communication with the team and clients.
- Assisting account managers by responding to queries regarding sites. Perform any other reasonable duties consistent with the role as required.
- Ensure all tickets and recorded data (e.g. ITBoost) are kept up to date as changes are made.
- Escalate issues within the team where necessary
Training
The successful candidate may be chosen to have a full-time role after completing their apprenticeship.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- NOWSKILLS LIMITED
- Working Week
- Monday-Friday 8am-4.30pm.
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Sunday, 5th July 2026
- Start Date
- Wednesday, 5th August 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Team working
- Initiative
About the Employer
COMPUTEAM LTD
Computeam are an education company with our whole ethos aimed at delivering on our company mission of improving education outcomes using technology.