IT Support Consultant (Bridgend)

IT Support Consultant

Bridgend – Full-time, onsite

Salary: £25,000 - £30,000

CPS Group is working with a growing technology team based in Bridgend, offering a fantastic opportunity for an IT Support Consultant to join a fast-paced digital environment.

Offices based in Bridgend with occasional travel to other sites.

The role is ideal for someone with a solid technical support background who enjoys solving problems and supporting end users in a busy, modern workplace.

What you’ll be doing:

• Providing technical support for laptops, desktops, tablets, printers, and other authorised IT equipment
• Ensuring seamless connectivity between user devices and key systems (file servers, email, network infrastructure)
• Troubleshooting and resolving issues related to hardware, software, and Windows environments
• Setting up and deploying new IT equipment across the organisation
• Supporting inventory management and ensuring accurate hardware tracking
• Liaising with third-party suppliers for device repair and replacements
• Meeting agreed support targets and contributing to overall service delivery
• Following internal IT procedures and contributing to a consistent support experience

What we’re looking for:

• Experience in an IT support role, ideally in a large or global business setting
• Excellent communication skills
• Strong technical knowledge of IT environments, networks, and user devices
• Previous hands-on experience with hardware configuration and troubleshooting
• Ability to work independently, manage priorities, and deliver reliable support

Contact Kas Morgan – CPS Group UK