On-Site IT Support Engineer

On-Site IT Support Engineer

Role: On-Site IT Support Engineer
Specialism(s): Microsoft Technical Support, Networking, Office365, Azure, 1st/2nd Line, Helpdesk, MacOS, IT Infrastructure, C-Suite Support
Type: Contract, Inside IR35
Location: Stevenage
Pay Rate: £200 - £255 per day
Duration: 4 Months
Start Date: ASAP / Immediate

On-Site IT Support Engineer

CPS Group UK are delighted to be working with a leading organisation to hire an interim On-Site IT Support Engineer, initially until the end of March 2026. The Engineer will provide on-site, BAU support during the core hours of 11:00am - 6:30pm, Monday - Friday.

Role Requirements

* Provide technical on-site, user facing support (including C-Suite user community)
* Provide 1st & 2nd Line BAU on-site technical IT infrastructure support
* Support hardware issues and fixes (e.g. desktop, laptop printers, mobile)
* Communicate effectively with users and manage technical queries in line with company standards and SLA's
* Prioritise, and resolve technical queries and service requests
* Work closely with users (floor-walking) and support stakeholders of all levels with IT-centric issues

Required Skills & Experience

* Demonstrable experience working as an on-site, user-facing IT Support Engineer
* Technically proficiency to resolve 1st & 2nd faults independently
* Strong working knowledge of core IT infrastructure (Windows 10/11, AD, Apple OSX/iOS, SCCM, Microsoft technologies)
* Excellent soft & communication skills
* Experienced in supporting Leadership & C-Suite teams
* Experience supporting Apple Mac & iOS devices
* Good basic networking support experience (patching, diagnosing connectivity issues)
* Office/M365 experience
* Ability to manage time effectively and work both autonomously and as part of a team

For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed)

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