Business Admin Apprentice

NE23 6NZ. The Business Administration apprentice will support day‐to‐day administrative functions, helping the organisation run smoothly. They will provide efficient, professional support across the team while developing skills in communication, organisation, customer service and business systems.

Role

Core Administrative Duties:

  • Supporting with filing
  • Data entry and updating business systems
  • Managing incoming emails, calls, and customer enquiries
  • Preparing and organising documents, reports or presentations
  • Scheduling meetings, maintaining calendars and arranging appointments
  • Assisting with minute‐taking and distributing information
  • Maintaining accurate records and ensuring information is up to date

Communication & Customer Service

  • Greeting and assisting visitors
  • Providing customer support by phone, email or face‐to‐face
  • Communicating professionally with internal and external stakeholders

Business Processes & Support

  • Supporting HR, finance, operations or project teams as required
  • Monitoring stock levels, ordering supplies and maintaining inventories
  • Upholding GDPR and confidentiality expectations
  • Following organisational policies and procedures

IT & Systems

  • Using Microsoft Office and internal CRM/management systems
  • Inputting, updating, and retrieving information
  • Producing basic reports using templates or guidance

Please note that this vacancy may close earlier than the stated deadline if a suitable candidate is found.

Training

  • Business Administrator Level 3

After completing the Level 3 Business Administrator apprenticeship, learners can progress into roles such as Business Support Officer, Senior Administrator, Office Coordinator, Customer Service Executive, Project Administrator, HR Administrator, or Finance Assistant, depending on their interests and strengths. With further experience, they can move into more advanced positions like Office Manager, Executive Assistant, Project Support Officer, HR Assistant, or Operations Assistant. Many learners also choose to continue their development through higher‐level qualifications, including Level 4 Project Management, Level 4 Business Analyst, Level 4 HR Support, Level 4 Marketing Executive, or management routes such as the Operations/Departmental Manager apprenticeship. These pathways support long‐term progression into supervisory, specialist, or management roles within a business.

Apprenticeship Standard
Business administrator (level 3)
Training Provider
I & F LIMITED
Working Week
Monday to Friday 9.00am to 5.00pm
Expected Duration
1 Year 6 Months
Positions Available
1
Closing Date
Saturday, 5th September 2026
Start Date
Thursday, 10th September 2026

Desired Skills

  • Administrative skills
  • Analytical skills
  • Attention to detail
  • Communication skills
  • Customer care skills
  • Enthusiasm
  • Initiative
  • IT skills
  • Logical
  • Number skills

Qualifications

  • Maths and English GCSE, grade 4-9 (Essential)

About the Employer

CRAMLINGTON HEALTH LTD
Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.

Job Details

Company
CRAMLINGTON HEALTH LTD
Location
NORTHUMBRIA HEALTH & CARE ACADEMY NORTHUMBRIA WAY, Northumbria Way, Cramlington, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£16,640 a year
Posted