ICT Apprentice
Creative Networks UK is a growing managed service provider dedicated to delivering reliable IT solutions and outstanding customer support. We’re looking for an IT Support Apprentice who is passionate about technology, eager to learn, and ready to kickstart a rewarding career in IT.
Role
- Provide 1st Line IT Support to our clients
- Monitor and maintain network and server infrastructure
- Handle calls, service tickets, and email requests through the Service Desk
- Deliver both remote and on-site technical support
- Respond quickly to system failures and technical issues
- Create and maintain process documentation
- Troubleshoot faults and ensure timely resolution
- Build and maintain strong client relationships
Training
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- NOWSKILLS LIMITED
- Working Week
- Monday to Friday, full-time position.
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Saturday, 5th September 2026
- Start Date
- Monday, 5th October 2026
Desired Skills
- Communication skills
- IT skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
About the Employer
CREATIVE NETWORKS LTD
Creative Networks was established in 2005 by the current Managing Director after having worked in the industry for many years. It became apparent that the way forward for businesses was to offer Managed Services, with the focus of making businesses more efficient. Creative Networks has embraced changes in the IT sector for over 15 years and continues to do so today.