Senior Solutions Consultant

About Cressoft

Cressoft is a UK-based IT consultancy, operating since 2011 and delivering elite technical talent to global brands. We partner with enterprise retailers, digital commerce businesses, and technology-led organisations to deliver large-scale transformation programmes across engineering, cloud, data, and commerce platforms.

Location: Remote (requires one client visit per quarter)

Permanent role

Rate: Competitive Daily Rate

Senior Solutions Consultant – Digital Commerce

About the Project

We are hiring a Senior Solutions Consultant to join a leading branded commerce consultancy delivering enterprise-scale digital commerce transformation programmes.

This is not a traditional Business Analyst role . We are looking for someone who can challenge, shape, and elevate client requirements — not simply document them.

You will work across business, technology, and operations to help enterprise retailers define scalable commerce solutions that are technically sound, commercially viable, and operationally realistic.

If a client requests a feature such as “next-day delivery,” you’ll explore fulfilment operations, warehouse capabilities, platform limitations, integration implications, and commercial trade-offs — ensuring the final solution works end-to-end across the business.

This role requires someone with strong consulting capability, stakeholder presence, and deep expertise in at least one enterprise commerce platform.

Key Responsibilities

• Lead discovery workshops and stakeholder sessions to uncover true business needs
• Challenge assumptions and guide clients toward more effective solutions
• Translate complex business requirements into scalable end-to-end commerce solutions
• Facilitate collaboration across technical, operational, and commercial teams
• Act as a trusted advisor to senior stakeholders, including C-level executives
• Work closely with engineering and delivery teams to ensure solution feasibility
• Bring clarity and structure to ambiguous business and technical challenges
• Drive alignment between platform capabilities and operational realities
• Help enterprise retailers optimise digital commerce experiences and operations

Key Requirements

What We’re Looking For

Core Strengths (Most Important)

• Exceptional communication and presence — able to lead a room, not follow a script
• Confidence handling challenging stakeholder conversations at senior levels
• Strong critical thinking — you question, probe, and reframe problems
• Ability to balance business needs with technical and operational realities

Experience

• Proven experience in a Solutions Consultant / Product / Business Consultant type role
• Strong preference for candidates with brand-side (client-side) experience

e.g. Product Owner, eCommerce Manager, Digital Lead

Experience working on commerce platforms, with deep expertise in at least one of:

• Shopify (preferred)
• Salesforce Commerce Cloud (specific clouds/modules clearly defined)
• Adobe Commerce (Magento)
• SAP Commerce
• commercetools
• BigCommerce

Platform Expertise

• Depth over breadth — clear, hands-on experience with one primary platform
• Ability to speak in specifics, not generalities (e.g. features, modules, limitations, integrations)