IT Support Apprenticeship
We have a fantastic opportunity for an Apprentice IT Support Technician to join the business to support the growth and development of the IT services in our growing and evolving organisation. In this role you will provide efficient and effective IT services and support to the organisation across all company sites.
Role
- Work alongside the experienced IT team whilst learning all aspects of the role and the systems used within the organisation
- Administration and maintenance of desktop and server hardware and software systems, including directory services, operating systems, Microsoft 365 and database systems
- Administration and maintenance of the company network, including switches and Wi-Fi access points
- Creating, distributing, and maintaining user accounts and profiles, including remote/local access accounts and cloud system accounts
- Deal with enquiries and communicate effectively with customers, colleagues and internal/external personnel
- Assigning and revoking company equipment including laptops, smart phones, and access tokens
- To ensure accurate record keeping using IT systems
- To follow processes and procedures within the IT Service and assist in updating these when appropriate
- To work in line with ‘best practice’ ensuring compliance to relevant policies and to ensure compliance with regulatory standards
- To maintain confidentiality and discretion
- Assist in general administration and support
Training
- Information Communications Technician Level 3 Apprenticeship Standard
- The successful candidate may be offered full-time employment
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- NOWSKILLS LIMITED
- Working Week
- Monday - Friday, 9.00am - 5.00pm
- Expected Duration
- 1 Year 8 Months
- Positions Available
- 1
- Closing Date
- Monday, 9th June 2025
- Start Date
- Wednesday, 9th July 2025
Desired Skills
- Communication skills
- Organisation skills
- Number skills
- Analytical skills
- Team working
- Initiative
- Confident telephone manner
Qualifications
- Maths and English GCSE, grade 4 to 9 (Essential)
- Technical / Computer Based Subject A Level, grade A* to D (Desired)
About the Employer
CROWDER & CO LTD
Crowder Consulting is a professional business of consulting engineers, software developers and data analysts. We are positioned in a niche area of the water industry providing solutions to save water and protect the natural environment. Through our leading Water Network Management System, Netbase, along with our engineering consultancy and data analytics services, we support UK and international water operators in optimising their network management and responsibly minimising water losses.
- Company
- CROWDER & CO LTD
- Location
- POST OFFICE HOUSE, 99-105 ARGYLE STREET, BIRKENHEAD, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000 a year
- Posted
- Company
- CROWDER & CO LTD
- Location
- POST OFFICE HOUSE, 99-105 ARGYLE STREET, BIRKENHEAD, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000 a year
- Posted