Apprentice ICT System Support Technician
An opportunity to join an innovative SaaS company delivering services to the UK public sector. This ICT apprenticeship involves assisting with daily customer support by investigating and resolving bugs, as well as helping design and develop new features that deliver real value to users.
Role
- Customer Support
- LinkSpace system configuration
- Backend system configuration and maintenance
- Issue investigation and configuration changes
Training
The apprenticeship training is delivered through a combination of workplace learning, college attendance and remote sessions. This training will teach you the knowledge, skills and behaviours set out in the ICT Level 3 standard.
Ctrl O is a successful and growing company, and as such there is a high likelihood of retention and progression. As a small but evolving team, we offer the chance to shape your role over time, with opportunities influenced by your technical strengths, interests, and the experience you gain throughout the apprenticeship.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- YEOVIL COLLEGE
- Working Week
- Monday to Friday. 09:00am - 17:30pm. Standard employment contract terms
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 20th August 2025
- Start Date
- Monday, 1st September 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Team working
- Initiative
Qualifications
- English GCSE, grade 9-4 / A*-C (Essential)
- Maths GCSE, grade 9-4 / A*-C (Essential)
About the Employer
CTRL O LTD
• Ctrl O provides LinkSpace, a secure and flexible Software as a Service designed to meet the needs of modern organisations. LinkSpace is a Commercial Off-the-Shelf cloud-based data management platform and is configured to support a wide range of business processes, including workflow automation, decision support, and case management. LinkSpace is currently deployed within the UK’s Ministries of Defence (MoD) and Justice (MoJ), where it is trusted to handle sensitive data and complex operations.
- Company
- CTRL O LTD
- Location
- Abbey Manor Business Centre, Preston Road, Yeovil, England
- Employment Type
- Advanced Apprenticeship
- Salary
- Competitive
- Posted
- Company
- CTRL O LTD
- Location
- Abbey Manor Business Centre, Preston Road, Yeovil, England
- Employment Type
- Advanced Apprenticeship
- Salary
- Competitive
- Posted