Apprentice ICT System Support Technician
An opportunity to join an innovative SaaS company delivering services to the UK public sector. This ICT apprenticeship focuses on day-to-day customer support, including backend system configuration, troubleshooting, and helping users get the most from our platform through support and training.
Role
- Customer support
- Web app software development
- Software change testing
- Issue investigation and bug fixes
Training
The apprenticeship training is delivered through a combination of workplace learning, regular college attendance and directed study. This training will teach you the knowledge, skills and behaviours set out in the Software Developer Level 4 standard.
Ctrl O is a successful and growing company, and as such there is a high likelihood of retention and progression. As a small but growing team, we offer the chance to shape your role over time, with future opportunities influenced by your skills, interests, and experience gained during the apprenticeship.
- Apprenticeship Standard
- Software developer (level 4)
- Training Provider
- YEOVIL COLLEGE
- Working Week
- Monday to Friday. 09:00am - 17:30pm. Standard employment contract terms
- Expected Duration
- 2 Years
- Positions Available
- 1
- Closing Date
- Wednesday, 20th August 2025
- Start Date
- Monday, 1st September 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Team working
- Initiative
Qualifications
- English GCSE, grade 9-4 / A*-C (Essential)
- Maths GCSE, grade 9-4 / A*-C (Essential)
About the Employer
CTRL O LTD
• Ctrl O provides LinkSpace, a secure and flexible Software as a Service designed to meet the needs of modern organisations. LinkSpace is a Commercial Off-the-Shelf cloud-based data management platform and is configured to support a wide range of business processes, including workflow automation, decision support, and case management. LinkSpace is currently deployed within the UK’s Ministries of Defence (MoD) and Justice (MoJ), where it is trusted to handle sensitive data and complex operations.
- Company
- CTRL O LTD
- Location
- Abbey Manor Business Centre, Preston Road, Yeovil, England
- Employment Type
- Higher Apprenticeship
- Salary
- Competitive
- Posted
- Company
- CTRL O LTD
- Location
- Abbey Manor Business Centre, Preston Road, Yeovil, England
- Employment Type
- Higher Apprenticeship
- Salary
- Competitive
- Posted