Network Engineer Apprentice
Working within the Technical Services Division, the successful candidate will provide support to internal staff processing and fulfilment of orders, as well as Internal & external IT Infrastructure delivery.
Role
- Work as part of an IT Service Desk team based on ITIL principles
- Provide IT support to customers and internal staff, answering technical questions and adhering to the IT Service Desk logging process
- Provide sales team with pre-sales support, attend occasional onsite or phone-based meetings with field sales staff
- Adhere to key IT service desk processes such as Root Cause Analysis and Change Control and where necessary, high-quality document creation
- Carry out site surveys for larger complex opportunities and provide written reports where required for the sales team and clients
- Provide the sales team with pricing and technical assistance in preparing proposals
- Providing updates to sales and customers during the provisioning life cycle
- Ensuring that services are connected in a timely manner and within defined SLAs
Training
The successful candidate, upon completion, may be offered a full-time role.
- Apprenticeship Standard
- Network engineer (level 4)
- Training Provider
- NOWSKILLS LIMITED
- Working Week
- Monday to Friday 9am to 5pm.
- Expected Duration
- 1 Year 8 Months
- Positions Available
- 1
- Closing Date
- Saturday, 21st June 2025
- Start Date
- Monday, 21st July 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Number skills
- Analytical skills
- Logical
- Team working
About the Employer
CURVEBALL SOLUTIONS UK LTD
At Curveball Solutions we believe in helping our clients simplify their business operations to achieve commercial success through technology. We do this by providing impartial advice with innovative, tailored solutions designed to help your business save time and reduce costs.
- Company
- CURVEBALL SOLUTIONS UK LTD
- Location
- SUITE 5, ENTERPRISE HOUSE, MOORGATE POINT, MOORGATE ROAD, England
- Employment Type
- Higher Apprenticeship
- Salary
- £24,000 a year
- Posted
- Company
- CURVEBALL SOLUTIONS UK LTD
- Location
- SUITE 5, ENTERPRISE HOUSE, MOORGATE POINT, MOORGATE ROAD, England
- Employment Type
- Higher Apprenticeship
- Salary
- £24,000 a year
- Posted