IT / Epos Field Service Engineer
Field Engineer - IT & POS Hardware (Southwest UK - Swindon / Exeter / Bristol)
We are seeking a skilled Field Engineer ideally located in or around the Swindon through to Exeter area to become an integral part of a dynamic Engineering Team. You'll be joining a robust network of 60 engineers across the UK, supporting diverse client sites with cutting‑edge IT hardware solutions.
About the Role:
Key Requirements:
Location:
Access to the M4 corridor leading into the Southwest of England is essential to meet customer SLA requirements. Key areas covered include Wiltshire, Bristol, Devon, and Cornwall
Package:
Please hit the link below
#ENG1
We are seeking a skilled Field Engineer ideally located in or around the Swindon through to Exeter area to become an integral part of a dynamic Engineering Team. You'll be joining a robust network of 60 engineers across the UK, supporting diverse client sites with cutting‑edge IT hardware solutions.
About the Role:
- Installation, deployment, and configuration of IT networking and point‑of‑sale / Epos hardware, ensuring seamless integration with existing systems
- Configuration and troubleshooting to meet client specifications and resolve issues during installation
- Client interaction - working closely with customers to understand their needs, provide technical support, and ensure high levels of satisfaction
- Documentation - maintaining accurate records of installations and client interactions for transparency and accountability
- Collaboration - providing daily feedback to the Service Desk to deliver positive solutions for customers
- Participation in an on‑call rota (including out‑of‑hours and weekend work), supported by colleagues in the Southwest region
- Plenty of overtime opportunities available - late and early standby once a month - 5.30pm til 11pm and 7am til 9pm for emergency calls and escalations and weekend cover 8am til 4.30pm
Key Requirements:
- Strong technical aptitude with networking and cabling experience (Cisco knowledge desirable)
- Proven problem‑solving skills, able to work efficiently under SLA deadlines
- Excellent timekeeping and punctuality
- Customer‑focused with clear and effective communication skills
- Self‑motivated, with a proactive, can‑do attitude
- Flexible and adaptable to changing environments and challenges
- Team player with a collaborative mindset
- ServiceNow experience desirable but not essential
- SC clearance desirable but not essential
- Full, clean driving licence required
Location:
Access to the M4 corridor leading into the Southwest of England is essential to meet customer SLA requirements. Key areas covered include Wiltshire, Bristol, Devon, and Cornwall
Package:
- Up to £30,000 + plenty of overtime - core hours 9 - 5.30
- Company van and fuel card
- Pension scheme
- Life Assurance
- 25 day holiday allowance, plus bank holidays
- Paid charity day
- Vodafone employee advantage scheme
- Eye care vouchers
- wellbeing support benefits
Please hit the link below
#ENG1