Photocopier Field Service Engineer

Job Title: Photocopier Service Engineer
Location: Southeast Inner M25 and surrounds
Job Type: Full-Time
Salary: Competitive (Depending on Experience)

We are seeking an experienced Service Engineer to join a growing and dynamic print solutions provider in the Southeast. You will be responsible for the installation, maintenance, and repair of MFD devices across a wide range of client environments. This is an excellent opportunity for a technically strong engineer looking to develop their skills within a supportive and forward thinking team.
Canon experience is preferred but not essential as full training and development will be provided.

Key Responsibilities
  • Install, repair, and maintain MFD / printers (laser, inkjet, and multifunction devices)
  • Provide on site support and troubleshooting at customer locations
  • Diagnose and resolve hardware, software, and connectivity issues
  • Carry out routine servicing and preventative maintenance to maximise device uptime
  • Stay up to date with the latest technologies, updates, and new product releases
  • Deliver remote technical support and advice when required
  • Maintain accurate service records, parts usage, and job documentation
  • Adhere to all health and safety guidelines during installations and repairs
  • Work closely with customer service teams to ensure smooth operations and high customer satisfaction
  • Support PDI and refurbishment of devices in the office when needed

Required Skills & Experience
  • MFD / Copier / PPD exposure
  • Experience repairing and maintaining printers (laser, inkjet, MFDs)
  • Strong diagnostic and fault finding skills
  • Solid understanding of printer technology and repair procedures
  • Experience working with a range of devices from small office to enterprise level
  • Excellent communication and customer facing skills
  • Strong IT knowledge, including networking and printer diagnostic software
  • Full UK driving licence
  • Ability to work independently and as part of a wider team
  • Flexibility to travel across the Southeast and attend the office for PDI/refurb work

Preferred Attributes
  • Previous field service experience
  • Strong customer service mindset with a proactive approach
  • Comfortable working in a hybrid role both inside and outside of London

Benefits
  • Up to £37,000 basic salary
  • Company vehicle + fuel card
  • Ongoing training and career development
  • Pension scheme
  • 25 days holiday per year

If you are currently seeking a print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat. CV Bay Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of roles in this sector.

Job Details

Company
CV Bay Ltd
Location
Sussex, United Kingdom
Employment Type
Permanent
Salary
GBP 33,000 - 37,000 Annual
Posted