Business Administrator Apprentice

Job Purpose:
Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel
of visitor arrival; maintains security and telecommunications system.

Role Duties:
• Welcomes visitors by greeting them, in person or on the telephone, answering or referring
enquiries.
• Maintains the firm’s security by following procedures, monitoring logbook and visitor’s
book.
• To support all staff within the team.
• To show an active commitment to the firm’s equality and diversity policy, quality
frameworks and health and safety procedures.
• Maintains safe and clean work area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions,
irregularities, and continuing needs.
• Keeping all electronic and paper records up to date and in line with our compliance
procedures, according to the Office Manual ie Case management systems and accounts
packages.
• To assist in updating and maintenance of all central databases using a range of online
tools.
• To actively participate in Continuous Professional Development including the introduction
of new technologies to allow you to contribute effectively to the success of the firm.
• Dealing with client ID and documents, entering onto the case management system.
• Attending incoming and outgoing post each day.
• Stationery stock and ordering.
• Archiving of closed files.
• Contributes to team effort by accomplishing related results as needed.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working
• Creative
• Initiative
• Telephone Skills
• Microsoft Office Skills

• English GCSE, grade 4 or above (Essential)
• Maths GCSE, grade 4 or above (Essential)