Medicines Optimisation Technician

Job description

Job responsibilities

• To carry out clinical and cost savings audits in practice against agreed protocols, policies or guidance or specifically agreed work plans and record the subsequent activity and outcomes. This will include obtaining the authorisation to complete such work from clinical leads
• To work in a collaborative manner across all health and social care interfaces to support patient-centred care;
• To propose and implement policy or service changes that impact within and beyond the post holders own role, including work within GP practices, community pharmacies and by community nurses. This includes the development of prescribing / medicines optimisation guidelines and protocols;
• To be able to prioritise work effectively for the benefit of patients
• To plan and organise the post holders own workload, including audit and project work and training sessions for members of the Community Healthcare Division team, MDT team, H@H/UCR team, patients, carers, etc;
• To supervise, and train less experienced Medicines Optimisation Technicians. This may include formal and informal training of Medicines Optimisation Technician(s) and support of other staff including Trainees/Student/Apprentices;
• Handle function specific information, which may be sensitive, complex or confidential and appropriately record, transfer and/or co-ordinate such information in accordance with the Data Protection Act and the subsequent legislation including that of the General Data Protection Regulations;
• Use and maintain information systems and databases relevant to specific functions or projects;
• To maintain professional registration as a Pharmacy Technician with the GPhC and comply with appropriate professional codes of conduct. Complete CPD in line with registration requirements and to participate in the CHFT appraisal process;
• To undertake any other duties commensurate with the post holders grade as agreed with the post holders line manager.
• Act as an advocate for patients and colleagues.
• This role may involve the transport of medication in line with legislation and Trust Policy.
• Participates in weekend, public holiday, out of hours and extended hours provision of pharmacy services
• Updates and maintains contemporaneous and accurate patient medication records on the clinical computer systems, including advice given and action taken, including medication reconciliation, reviews and medicines optimisation advice as well as discharge medication information to the patients registered GP. All practices are on EMIS or SystmOne and the Acute Trust uses Cerner.
• Uses the Phamoutcomes electronic referral system to transfer discharge information to the patients usual pharmacy on discharge from the H@H service.

Person Specification

Qualifications and Training

• Registered with GPHC
• BTEC Level 3 Diploma in Pharmaceutical Science and an NVQ Level 3 Diploma in Pharmacy Service Skills or equivalent plus additional knowledge or experience to degree level or equivalent

• Foundation Degree Medicines Management & Pharmacy Services or equivalent

Knowledge, Experience and Expertise

• Post-qualification experience of pharmacy
• Evidence of continued professional development
• Working knowledge of the function within a large and complex organisation
• Experience of participation in multi-disciplinary meetings
• Evidence of patient facing experience
• Experience of influencing others
• Experience of change management
• Working knowledge of the NHS and healthcare settings including the importance of maintaining confidentiality
• Knowledge of medicines optimisation including legislation and policy
• Experience of working to and achieving tight deadlines

• Experience of analysing prescribing data and using this to effect change
• Experience of working in Medicines Optimisation
• Understanding and knowledge of the workings of the NHS, the challenges it faces and of the reform agenda
• Working in the NHS, including community pharmacy and the acute trusts

Communication and Relationships

• Competent in using major computer programmes e.g. Word, Powerpoint, Outlook, Excel.
• Data analysis and interpretation skills
• Has a planned and organised approach with an ability to prioritise their own workload in order to meet strict deadlines
• Excellent interpersonal and communication skills, verbal and written, with the ability to adjust their communication style and content to suit the audience.
• Able to 'think on their feet' when dealing with issues and problems.
• Evidence of personal and professional development
• Willingness to undertake training
• Attention to details, able to work accurately, identify errors quickly and easily, medicines reconciliation skills
• Presentation skills
• Ability to recognise own limitations
• Respectful and supportive of others and challenges disrespectful behaviour
• Trustworthy and able to inspire confidence in others
• Shows an interest in others views and acts upon these in a positive manner
• Adjusts communication techniques accordingly
• Presents a positive respectable image to all stakeholders
• Understands how the role impacts on healthcare and patient experience
• Is committed to understand the wider network of the ICB and working in partnership for the benefit of the patient
• Has a full driving licence and access to a car insured for business use to travel to various locations across the locality including domiciliary visits
• May transport medicines in line with legislation and Trust policy

• Ability to use Pharmoutcomes to communicate discharge information to Community pharmacy
• Experience of GP clinical systems e.g. SystmOne, EMIS or a willingness to undertake training
• Report writing skills
• Understanding of budget setting and importance of financial monitoring within the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Employer name

Calderdale and Huddersfield NHS Foundation Trust

Address

Bowling Mill, Dean Clough

Halifax

HX3 5AX

United Kingdom

Employer's website

https://www.cht.nhs.uk