Digital Systems Specialist
Job summary
Are you ready to help shape the future of digital healthcare at Cambridge University Hospitals?
We are looking for experienced Digital Systems Specialists who are Epic certified/accredited to join our Digital Services Team and support the development, optimisation and improvement of digital systems across the Trust.
This is an exciting opportunity to work at the heart of digital transformation, helping to improve patient care, operational efficiency and staff experience through effective digital solutions and workflow improvement.
You will work closely with clinical, operational and technical colleagues to understand service needs, support system changes, resolve complex issues and help ensure digital systems are safe, effective and fit for purpose.
This role would suit someone with strong digital healthcare experience, excellent communication skills and the ability to work collaboratively across teams.
Main duties of the job
The role of a Digital Systems Specialist will oversee a team of Epic analysts who support and work to improve the Epic electronic patient record (EPR) as well as provide technical guidance.
The Digital Systems Specialist will be required to communicate complex technical concepts to a non-technical audience. They will need to develop and deliver complex technical and process concepts to large groups of internal and external senior clinical and management staff.
Digital Systems Specialists will work with operational and clinical staff to develop training and local support strategies to enable staff to realise the benefits from Epic and other digital systems.
The Digital Systems Specialist will take responsibility for the design integrity of the module for which they are responsible, working closely with the Design Authority. They will supervise the analysts in their role working with clinicians and admin staff in specific departments or specialties to review workflows and standards already built into the EPR and facilitate agreement for future development and optimisation. They will be required to adapt and design the system solution to meet the specification of others and will be responsible for the operational aspects of one or more modules of the Epic system.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
This vacancy will close at midnight on 31st August 2026.
Interviews are due to be held on 14th September 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
- oGeneral education to degree level, equivalent professional qualification or equivalent relevant experience
- oEpic certification/accreditation in at least one application.
- oProfessional qualification and evidence of post registration experience
- oA degree, preferably in IT, Health Informatics, or a related field
- oPRINCE/MSP or other project management qualification
Experience
- oExperience of collaborating with clinical staff, medical consultants, and other senior managers
- oDesign and delivery of workflows/processes in a clinical environment
- oPrevious experience working within a technology role in a healthcare setting, particularly in system configuration and digital transformation
- oExperience of delivering complex technical projects to tight deadlines
- oExperience of delivery of benefits from the implementation of technology / services
- oExperience of managing clinical and/or operational services within the NHS
Knowledge
- oExpert understanding of clinical, administrative and/or operational workflows and processes in a hospital setting
- oKnowledge and understanding of the Epic EPR system
- oKnowledge and understanding of change management principles
- oUnderstanding of NHS operational and/or clinical management
- oUnderstanding of Information Governance
Skills
- oAdvanced IT skills, with a focus on EPR system configuration, optimisation, and aligning clinical and administrative needs
- oStrong analytical and business process skills to assess, optimise, and translate complex clinical workflows into effective system configurations
- oAbility to present and communicate complex technical concepts to both technical and non-technical audiences, including clinicians and operational managers
- oAbility to work autonomously and collaboratively within a team, using initiative to drive system improvements
- oStrong communication, negotiation, and persuasive skills when engaging with senior staff and stakeholders
- oStrong project management and organisational skills, with the ability to manage conflicting deadlines and multiple tasks, maintaining composure under pressure
- oAbility to focus on complex data and process analysis for extended periods, even in high-pressure environments
- oApplication support skills
- oProficiency in project management tools and methodologies including process improvement
Additional Requirements
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Employer's website
https://www.cuh.nhs.uk