Digital Trainer
Job summary
Do you enjoy helping people learn and get the best from technology?
We are looking for a Digital Trainer to join our Digital Services Training Team at Cambridge University Hospitals. You'll play a key role in helping staff confidently and safely use our Epic Electronic Patient Record (EPR) and other digital systems that support patient care.
Working across different staff groups in the Trust, you'll deliver engaging classroom, virtual and workplace-based training, provide coaching and post-training support, and help colleagues build the skills and confidence they need to succeed. You'll also contribute to developing learning materials, gathering feedback and improving the overall learning experience.
We're looking for someone who:
Has experience delivering training, coaching or education to individuals and groups.Is confident using digital systems and Microsoft Office applications.Has excellent communication and organisational skills.Enjoys supporting people and adapting their approach to different learners.Demonstrates our values of Together, Safe, Kind and Excellent.
This is an excellent opportunity for someone looking to develop a career in digital training, education and digital adoption within one of the UK's leading NHS organisations.
Join us and help make digital systems easier, safer and more effective for the people who use them every day.
Main duties of the job
The Digital Trainer will deliver high-quality digital training and adoption support for Trust staff, with a primary focus on the safe, effective and confident use of the Epic Electronic Patient Record and associated digital systems.
Working as part of Digital Services and under the direction of the Senior Digital Training Manager and Senior Digital Trainers, the post holder will support training delivery, contribute to training needs analysis, help develop and maintain learning materials, and provide post-training coaching to embed effective digital practice.
The role supports digital adoption by helping staff apply learning in practice, use systems appropriately, improve data quality, and access relevant learning resources in line with Trust policies, Information Governance requirements and the Trust values of Together - Safe, Kind, Excellent.
About us
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
Job description
Job responsibilities
Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.
Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- Please note that we cannot accept applications from individuals who do not have the right to work in the UK or who have less than 6 months remaining on their visa from the proposed start date."
This vacancy will close at midnight on 31st August 2026.
Interviews are due to be held on 14th September 2026.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.
Person Specification
Qualifications
- oA levels/NVQ Level 3 or equivalent experience
- oDegree or equivalent
- oMicrosoft Training qualification
- oIITT TAP Accreditation
- oOther Training Qualification ITIL V3 Foundation EPIC
- oCredentialed in - PAS ADT/PAS Cadence/Nurse/Doctor
Experience
- oExperience of delivering Training to individuals and groups
- oAssessing delegate competence
- oExperience of design and development of training packages and associated
- oMentoring in the workplace
- oTeam working
- oExperience of working in a customer focused environment
- oExperience supporting digital systems adoption or change in practice
Knowledge
- oHigh level of computer literacy in MS applications
- oIn depth understanding of how to develop and design training programmes
- oBest practice training delivery techniques/methodologies
- oKnowledge of EPIC PAS/Clinical Systems General NHS working practices
- oHospital IT systems
- oMedical Terminology
Skills
- oHighly motivated, able to organise and prioritise own workload and work to deadlines with minimum of supervision
- oExcellent verbal and written communication skills and the ability to interact professionally and courteously with a diverse group of delegates.
- oProficient in MS Office
- oAble to explain digital concepts clearly to staff with varying levels of confidence and experience
- oAbility to learn new systems and applications
- oAbility to train and coach staff in the effective and efficient use of relevant digital systems.
- oAble to work as part of a team
- oMethodical and pays attention to detail
- oAbility to adapt to change
Additional Requirements
- The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of kind, safe and excellent. This behaviour is outlined on the final page of this person specification.
- Takes pride in delivering high quality services and suggests ways to improve working practices
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Cambridge University Hospital NHS Foundation Trust
Address
Addenbrookes Hospital-Division Corporate
Hills Road
Cambridge
CB2 0QQ
United Kingdom
Employer's website
https://www.cuh.nhs.uk