Senior Account Manager

Our client is one of the UK's leading AI-powered Digital Experience solution providers, helping Social Housing and Local Government organisations transform how they serve their customers and employees. Privately owned, profitable, with a strong balance sheet and a clear sense of purpose — they've spent over 20 years delivering innovative digital solutions and today support 70+ public sector organisations nationally.

Now, as part of a rapid scale-up with an IPO planned within three years, they're looking for a Senior Account Manager to help write the next chapter. This is a rare chance to join a profitable, scaling business at an inflection point — and to build something that genuinely matters.

The opportunity

This is a strategic account development role where you'll take ownership of expanding relationships within an established base. You'll work directly with senior stakeholders in mission-critical organisations, selling enterprise-grade six-figure Digital Experience solutions that deliver real impact — on the business, on clients, and on the communities they serve.

You will:

• Drive account growth across a defined territory, developing an existing customer base
• Develop and manage a strong pipeline of strategic opportunities
• Build trusted relationships with senior leaders and digital teams
• Lead complex sales cycles from discovery through to close
• Deliver compelling demonstrations, proposals, and business cases
• Work closely with the executive, product, and delivery teams to ensure client success

Who we're looking for

A commercially driven Senior Account Manager who combines ambition with a thoughtful, consultative approach — someone who loves the hunt, can build a compelling business case, and wants their work to mean something.

You will bring:

• A strong track record in enterprise B2B software account development
• The ability to manage complex stakeholder environments
• Confidence building business cases and demonstrating ROI
• Exceptional communication and relationship-building skills
• A methodical, process-driven approach to qualification — MEDDIC/MEDDPICC experience essential

What's on offer

• £60,000+ basic DOE — £100,000–£120,000 OTE
• Pre-IPO share options — with IPO planned within three years
• Hybrid working — 3 days in the office
• Comprehensive benefits: 24/7 GP access, wellbeing support, retail discounts
• Clear career progression as the business scales
• A rare chance to join a profitable, growing business before the next big chapter begins