Interim Operations Director
Interim Operations Director | Business Services
Our client is looking for a strong Interim Operations Director to join their financial services asset as the business navigates a period of transition, including an integration/merger with a technology/platform upgrade. The business needs an experienced individual to start mid-August, take a full handover, and keep the business steady through it all.
This isn't a caretaker role. The business needs an individual who'll actively find efficiency and commercial upsides, being a true value add to their business
What you'll d o
- Hold SLA performance and operational stability through the transition/integration
- Take full responsibility for the group operations, reporting directly to the CEO/board
- Support the integration and platform upgrade from an operations lens, leaning on previous experiences
- Drive efficiency across commercial and technology functions, including AI-enabled customer support
What we're looking for
- Established Operations leader who is used to landing fast in complex, fast-moving businesses
- Strong commercial and customer-facing background
- M&A integration experience, hands-on or from operating inside a merged business
- Financial services experience highly desirable
Day Rate - £750 - £900 person