Business Analyst

Location: London, Potters Bar, Bristol or Isle of Man (Hybrid working options available)

Job Purpose

The Business Analyst is responsible for enabling business change and transformation through:

• Collaborating with stakeholders and cross-functional teams to gather, document, and support validation of business needs and problem statements
• Translating business objectives and project scope into well-defined requirements, including features, user stories, functional specifications, and acceptance criteria
• Supporting prioritisation of requirements and deliverables based on business value, customer outcomes and project constraints, typically in a product backlog
• Coordinating with project managers, product owners, and other stakeholders for requirements refinement, planning, and delivery activities
• Liaising between various business departments and groups during initiatives to define and agree scope, requirements, and solution design
• Assessing options for process improvement, including business process modelling and analysis across both agile and waterfall projects
• Maintaining required analysis artefacts to support traceability, decision making and feature iteration

Key Accountabilities

• Collaborate with project and product teams to successfully deliver change that meets business needs
• Manage stakeholders to identify business need and translating into change items for delivery
• Ensure that target solutions meet legal, regulatory, compliance and contractual obligations and deliver aligned business benefits
• Ensure business analysis products are produced to a level of quality that meets audit requirements and traceability from Outcomes to Solution designs through to testing outputs
• Utilise analytical tools and techniques to undertake business and data analysis, with a forensic level of attention to detail
• Support continuous improvement through effective feedback loops and identifying opportunities to optimise processes and features

Desired Knowledge, Experience and Skills

• Strong problem-solving abilities and critical thinking
• Financial services experience, knowledge of the Life & Wealth industry including the governing regulatory framework
• Experience of Project Delivery methodologies, including Agile Framework, Scrum, Waterfall and Lean Engineering
• Ability to effectively communicate and influence key stakeholders to support proposed strategies, process improvements and operational decisions
• Experience of sharing technical and non-technical details in a manner that is easily understood by stakeholder groups
• Resourcefulness and ability to devise creative solutions to problems
• Experience of testing and mapping various business processes and protocols and the role/utilisation of data across those processes
• Familiarity with industry technology systems to gather data and problem solve