Data Quality & Governance Specialist

Location: London, Watford, Bristol or Isle of Man (Hybrid working options available)

Job Purpose

To own and administer the enterprise data governance tool - Informatica, acting as the central point of contact for configuration, maintenance, and optimisation, ensuring it effectively supports data catalogue, metadata, lineage and data quality capabilities.

The role will monitor, analyse and report on data quality and GDPR/E21-related compliance metrics across critical data sets, working with data owners, stewards and control functions to remediate issues and strengthen controls. It will support the wider data governance framework by providing insight, MI and training that improves data literacy and embeds consistent data management practices.

Duties/Responsibilities

Ownership and administration of Informatica - the data governance tool (e.g. catalogue, lineage, DQ modules) –

• As system owner delegate and subject matter expert for the data governance tool, including configuration, role-based access, workflows and integrations.
• Ensure the tool is stable, secure, fit for purpose and aligned to the organisation’s data governance framework and policies.
• Manage release cycles, testing and adoption of new capabilities in partnership with IT.

Data quality monitoring, analysis and reporting

• Define and maintain data quality rules, thresholds and dashboards for critical data elements in collaboration with data stewards and business owners.
• Monitor data quality metrics, identify trends, perform root cause analysis and coordinate remediation activities.
• Produce regular MI and insight on data quality for senior stakeholders, highlighting key risks, improvements and recommendations.

GDPR and data protection-related data reporting and controls

• Configure and support Informatica capabilities that help identify and manage personal and sensitive data (e.g. tagging, classifications, critical data flags).
• Produce and maintain reports that evidence GDPR-related controls (e.g. lawful basis, retention, data subject categories) where supported by the data governance tool.
• Work closely with Privacy, Risk, Legal and Security teams to ensure that data governance MI supports compliance monitoring and regulatory reporting.

Metadata, data dictionary, lineage and catalogue management

• Partner with data stewards and SMEs to capture and maintain business and technical metadata, including data definitions, owners, stewards and criticality.
• Ensure end to end data lineage for critical data elements is captured in the tool, including systems, interfaces and key transformations.
• Promote consistent use of the data catalogue and metadata repository as the “single source of truth” for data knowledge.

Training, guidance and stakeholder support

• Maintain training materials and deliver training and guidance for data stewards, data owners and other users of Informatica.
• Provide day to day support, coaching and troubleshooting for business and technical users.
• Contribute content for data governance communications, newsletters and awareness campaigns to embed good data practices.

Governance forums, KPIs/KRIs and continuous improvement

• Support the preparation of materials and dashboards for data governance and risk forums, including status on data quality and GDPR-related indicators.
• Contribute to the definition and measurement of KPIs and KRIs for the data governance programme, using tooling outputs wherever possible.
• Identify opportunities to enhance data governance processes, controls and Informatica usage; support delivery of agreed improvements.

Skills, Knowledge and Experience

• Experience working in a data governance, data quality, data management or related analytical role in a complex environment.
• Hands on experience with a data governance or data catalogue tool like Informatica (e.g. for metadata, lineage, data quality and policy management).
• Strong understanding of data governance principles, data lifecycle management, data quality dimensions and data stewardship operating models.
• Good understanding of GDPR and data protection requirements and how they relate to data controls, lineage, retention and evidencing compliance.
• Experience creating and interpreting data quality and compliance dashboards and translating insight into practical actions for stakeholders.
• Strong analytical and problem solving skills; able to interrogate data, identify root causes and propose pragmatic remediation.
• High level of attention to detail and data accuracy.
• Excellent communication skills, able to explain technical and governance concepts to non technical audiences and influence stakeholders.
• Ability to work collaboratively across IT, business functions, Risk, Legal and Privacy teams.
• Strong organisational skills, able to prioritise and manage multiple concurrent activities and deadlines

Qualifications (For the job and not the person)

• Professional qualifications relating to data management, data protection, financial services, risk or operations are desirable but not mandatory.
• GDPR / data protection certifications (e.g. practitioner-level) desirable.