IT Support Technician

This is a fantastic chance to step into a role where what you do genuinely makes a difference to people’s day. As an IT Support Technician, you’ll be the first-person clients turn to when something stops working – and the one who gets them moving again with confidence and clarity.What’s in it for you

• Join a small, welcoming team where you’ll be supported as you learn and develop
• Build hands-on experience across a wide mix of technologies
• Gain exposure to wider industry networks and events
• Real opportunities to grow your career as your skills expand

What you’ll be getting stuck into as an IT Support Technician

• Logging incoming technical queries and resolving them efficiently
• Handling device setup, including laptop builds and configurations
• Assisting colleagues on larger project work when required
• Troubleshooting connectivity, hardware and software issues
• Keeping clear records to ensure smooth follow-up and resolution

What you’ll bring to the table as an IT Support Technician

• Previous experience in a first-line or technical support environment
• Confidence communicating with users by phone and in-person
• A proactive, problem-solving mindset focused on positive outcomes
• A full UK driving licence (or plans to obtain one soon)

This is a full-time, office-based role (Uckfield) with the potential for occasional home working. They are open to offering slightly reduced hours if required – for example to fit around child-care responsibilities. If you’re ready to take the next step and grow as an IT Support Technician, send your application today — we’d love to hear from you. Their aim is to create a workplace built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. They encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.