Implementation Consultant - System Workflow Development
We are seeking an Implementation Consultant with demonstratable pensions systems workflow experience and technical development capability. This role requires someone who can build, code and configure workflow automation within a pensions administration environment, ensuring system behaviour accurately reflects legislative and scheme requirements.You will configure and build workflow automation using SQL/T-SQL, XML, macros and supported scripting/programming tools. You will work with clients to design solutions based on their requirements, considering business goals and values, user experience, risks and mitigations, implementation timeframes, system logic, policy and regulation, process automation and robust scripts and data integrity.What you’ll be doing as an Implementation Consultant:
- Designing, configuring and implementing systems for clients.
- Programming logical workflows and process, dashboards, data interfaces, payroll frameworks, automated data flows, reports functions and calculation tools.
- Developing workflow logic using SQL/T-SQL, XML, scripting or programming tools.
- Hosting workshops with clients to understand requirements, note core features, functionality and creating implementation timescales and trackers.
- Managing communication with clients through build cycles to provide progress updates, challenges and resolutions.
- Customising the system to process pensions and operational rules in line with pension scheme rules and regulations.
- Ensuring workflows and interfaces are user friendly and meet the client's unique expectations.
- Supporting releases, upgrades, testing and documentation.
- Designing training materials to support the client’s user training journey and hosting workshops where necessary.
- Working collaboratively across technical and delivery teams.
- Experience implementing pensions or financial services software.
- Strong understanding of pension processing workflows and regulatory frameworks.
- Proficiency with T-SQL, SQL Server Management Studio, XML and Microsoft tools.
- Ability to develop scripted or programmed logic (e.g. VBA, macros, or equivalent).
- Strong analytical and problem-solving capability.
- Excellent communication, organisation and stakeholder management.
- Knowledge of pensions administration systems beneficial.