Sales Support Executive
Every great customer experience starts long before a product arrives. As a Sales Support Executive, you'll be the person who keeps orders moving, customers informed and the team equipped to deliver an outstanding service in a fast-paced technology environment. This is an excellent opportunity to join a growing business where your attention to detail and ability to keep multiple priorities on track will make a genuine difference every day. Working alongside experienced colleagues, you'll become an integral part of the sales function while developing your own career within an ambitious organisation.What’s in it for you
- Competitive salary of circa £35,000, depending on experience
- Full-time, Monday to Friday working pattern
- Opportunity to join a growing and forward-thinking technology business
- Varied role with exposure to customers, suppliers and internal stakeholders
- Genuine opportunities to develop your skills and progress your career
- Supportive team environment where your contribution has a visible impact
- Prepare accurate quotations, checking pricing, product information and availability
- Process customer orders through internal systems while maintaining accuracy throughout
- Liaise with suppliers and partners regarding pricing, stock levels, lead times and deliveries
- Monitor orders from quotation through to completion, providing timely updates to customers and colleagues
- Respond to customer enquiries and help resolve order, delivery, billing and product queries
- Maintain accurate CRM and ERP records while identifying opportunities to improve processes and reduce errors
- Previous experience within sales support, sales administration, customer service, order processing, internal sales or account support
- Good working knowledge of Microsoft Office applications
- Experience using CRM, ERP or order management systems
- Strong attention to detail with the ability to manage multiple tasks accurately
- Experience within IT, technology, software, managed services, distribution or reseller environments would be advantageous