Information Technology Support Technician (Manchester)

IT Support Engineer - £27,000-£35,000 – Field Based around the Northwest

An established organisation with a regional presence in the Northwest is seeking a skilled IT Support professional to join its close-knit technology team. The ideal candidate will have a broad technical skill set, a proactive mindset, and the flexibility to work both independently and collaboratively. Regular travel to various sites and occasional out-of-hours support will be required as part of the role.

Key Responsibilities

• Provide day-to-day support for the company’s EPOS systems across locations.
• Deliver technical training and support to staff members.
• Offer technical support for internal business systems at the head office, including incident resolution and handling service requests.
• Administer and support core IT infrastructure, including servers, networks, and virtual environments.
• Work with external technology vendors and service providers to ensure optimal system performance and service delivery.
• Provide out-of-hours and weekend support on a rotational basis.

Key Skills and Experience

• Strong practical knowledge of Microsoft SQL.
• Previous experience working with EPOS systems.
• Experience with Microsoft Active Directory, Exchange, and Windows Server.
• Familiarity with VMware, Veeam Backup, and mobile device management platforms.
• Understanding of core networking concepts including switches, DNS, DHCP, VLANs.
• Ability to install, configure, and maintain a range of hardware including desktops, laptops, and servers.
• Proficiency with Microsoft Office applications and experience using cloud services such as Office 365 and Microsoft Azure.
• A full UK driving licence and access to a vehicle is essential.

Benefits:

• Company pension
• Employee discount
• On-site parking
• & More!

If you are interested, please apply now!