First Line Support

1st Line Support Engineer – Preston - £29k (DOE) – Great Progression Opportunities – On -site.

I’m currently working with a client who are actively seeking a 1st Line Support engineer to join their growing team. The organisation is highly committed to growth and development within its own technical staff; this role comes with having clear progression pathways to 2nd and 3rd line support roles.

What you’ll be doing...

• Provide first-line technical support both remotely & on-site.
• Support Microsoft 365 users, including basic setup & account management.
• Assist with basic networking.
• Troubleshoot & resolve Windows desktop issues.

What we’re looking for...

• Proven experience in a first line role.
• Strong knowledge of windows desktop, supporting Microsoft 365 & familiarity with 2FA systems.
• An understanding of networking fundamentals.
• Clear passion for technology & a strong desire to learn.

Benefits include...

• Great progression and support from senior engineers.
• Clear pathways to 2nd and 3rd line roles.
• Regular training and knowledge sharing sessions.
• Flexible working hours.

Please feel free to reach out with any questions dominic@candour-solutions.co.uk.