Information Technology Technician

Role: IT Technician

Location: Kendal

Salary: £30,000

Work Pattern: Field based

Benefits

• :
  Company c
• arPrivate healthca
• reElectric vehicle salary sacrifice sche
• me25 days holiday + bank holida
• ysFree parki
• ngTraining and professional developme
• ntClear career progression opportuniti

es
Key Responsibiliti

• es:Provide remote and on-site IT support across multiple sit
• es.Resolve issues relating to hardware, software, Microsoft 365, Active Directory and networki
• ng.Manage service desk tickets and maintain SLA targe
• ts.Install, configure and support IT systems, devices and user accoun
• ts.Assist with infrastructure upgrades, deployments and IT projec
• ts.Maintain accurate documentation and follow security best practic
• es.Deliver high-quality customer service and build strong user relationshi

ps.
Key Requireme

• nts:
  Experience in IT support or service desk environm
• ents.Strong knowledge of Windows desktop environments and Microsoft
• 365.Experience with Active Directory user and group manage
• ment.Strong troubleshooting and communication sk
• ills.Excellent customer service appr
• oach.Ability to prioritise workload effecti
• vely.Full UK driving lic

ence.
Desi

• rable:Experience in education IT environ
• ments.Exposure to Microsoft Azure or cloud plat
• forms.Understanding of IT infrastructure and cybersec

urity.
If you are interested, please app