Information Technology Technician

Role: IT Support Engineer

Location: Ulverston

Salary: £28,000-£35,000

Job Type: On-Site

A full UK driving licence and access to transport (due to site visits).

A dynamic organisation is seeking a reliable and proactive IT Support Engineer to join its growing team. This is an on-site role, with regular visits to client sites in the surrounding area. The successful candidate will play a key role in delivering high-quality technical support and ensuring the smooth operation of IT systems across multiple locations.

This is a great opportunity for a motivated IT professional looking to expand their experience in a varied and hands-on role.

Key Responsibilities

• Provide technical support to end users, both remotely and on-site.
• Diagnose and troubleshoot hardware, software, and network issues.
• Support the setup, configuration, and ongoing maintenance of IT infrastructure and equipment.
• Deliver user-focused technical training where required.
• Maintain accurate documentation and asset records.
• Work independently and collaboratively to resolve technical problems efficiently.

Key Requirements

• Previous experience in a 1st/2nd Line Support role.
• Experience with technical support and troubleshooting skills across a range of IT systems.
• Excellent communication and customer service skills.
• Proven problem-solving skills and attention to detail.
• Ability to manage time effectively and work independently.

Benefits:

• Company car
• Private healthcare
• Electric vehicle salary sacrifice scheme
• 25 days' annual leave plus bank holidays
• Free on-site parking
• Ongoing training and professional development
• Clear career progression opportunities

If you are interested, please apply now!