Senior Information Technology Support Engineer

Role: Senior IT Support Engineer

Location: Manchester

Salary: £32,000-£37,000

Full UK driving licence is essential for this role.

This expanding company is seeking a Senior Engineer to join the team. This role offers the chance to take ownership of both project delivery and advanced support functions.

Key Responsibilities:

• Delivering and supporting solutions across Microsoft 365, Azure, networking, device management, security, and cloud-based systems.
• Acting as a senior engineer for escalated issues & providing support for more junior members of the team.
• Planning and implementing technical projects.
• Working closely with technology partners and clients to design and optimise solutions.
• Creating documentation, technical guides, and clear handover material for both clients and internal teams.
• Supporting day-to-day service operations, including onboarding and upkeep of client environments.

Key Skills:

• Previous experience in a managed services or IT services environment.
• Strong technical capability across O365, Azure, networking, Intune/MDM, and general infrastructure.
• Experience delivering technical projects from planning through to implementation.
• Confident handling complex escalations and supporting more junior members of staff.
• Able to manage workload independently and drive tasks through to completion.

Benefits:

• Salary reviews & bonus
• Progression plans
• 25 days annual leave plus bank holidays
• Hybrid working environment
• & more