Money Laundering Reporting Officer (MLRO)

White Collar Factory (95009), United Kingdom, London, London

Money Laundering Reporting Officer (MLRO)

About this role

An exciting opportunity has arisen to join Capital One UK as our Money Laundering Reporting Officer (MLRO).

As the MLRO for Capital One UK, you will play a critical role in ensuring the company's compliance with all relevant financial crime regulations, both domestic and international, alongside maintaining the highest standards of risk management.

What you'll do

Regulatory Compliance & Governance:

• Act as the SMF17 under the UK's Senior Managers and Certification Regime (SMCR), ensuring compliance with the Money Laundering Regulations, Proceeds of Crime Act, Terrorism Act, and FCA rules.
• Serve as the primary liaison with regulatory bodies, including the FCA, NCA, and other financial crime enforcement agencies.
• Oversee and maintain the companies AML, CTF, and financial crime prevention policies, ensuring alignment with regulatory and enterprise expectations.
• Horizon scan and keep up to date with evolving legal and regulatory expectations

Financial Crime Risk Management:

• Lead the identification, assessment, and mitigation of financial crime risks, embedding a robust financial crime risk management framework.
• Ensure that Suspicious Activity Reports are reviewed, escalated, and submitted to the NCA in a timely manner.
• Oversee transaction monitoring processes to identify and investigate potential money laundering, fraud, bribery, and terrorist financing risks.

Training & Awareness:

• Design and deliver AML and financial crime training to staff at all levels, ensuring awareness of regulatory obligations, the associated risks and our internal processes.
• Foster a strong compliance culture, promoting accountability across business functions.

Oversight & Reporting:

• Provide regular reports to senior management and the Board, including updates on AML risks, emerging threats, and compliance metrics.
• Conduct internal reviews, audits, and independent risk assessments to identify areas for improvement and drive continuous enhancement of financial crime controls.
• Engage with internal stakeholders, external auditors, and regulatory bodies to ensure transparency and robust oversight.

Technology & Innovation:

• Leverage data analytics to enhance assurance activities
• Improve compliance efficiency and effectiveness through ways of working or use of technology

What we're looking for

To succeed in this role, you will need a strong mix of regulatory expertise, leadership, and analytical skills, with the ability to operate in a dynamic financial services environment. Key skills include:

Regulatory & Technical Expertise

• Deep knowledge of UK AML, CTF, and sanctions regulations
• Familiarity with international AML standards, such as FATF recommendations and EU directives.
• Understanding of Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Sanctions Screening, and Transaction Monitoring Processes

Leadership & Stakeholder Management

• Experience in a senior compliance, financial crime, or MLRO role within a regulated financial institution.
• Strong ability to engage with regulators, law enforcement, and internal stakeholders, including the Board and Executive teams.
• Proven track record in leading teams, influencing senior leadership, and fostering a compliance-first culture.

Communication

• Excellent verbal and written communication skills, with the ability to present complex regulatory requirements in a clear and practical manner.

Analytical & Risk Management Capabilities

• Ability to assess complex financial crime risks and develop appropriate mitigation strategies.
• Strong data-driven decision-making skills, leveraging analytics to enhance AML compliance.
• Ability to adapt policies and controls in line with legal and regulatory developments.

Technology & Innovation

• Understanding of emerging risks in digital banking, fintech, and payments, including crypto-related AML risks.
• Experience working with AI-driven compliance solutions, transaction monitoring systems, and sanctions screening platforms is a plus

Where and how you'll work

This is a permanent position is based in either our Nottingham or London office. For London associates, there would be a requirement for regular travel to our Nottingham Head Office.

We have a hybrid working model which gives you flexibility to work from our offices and from home.

We're big on collaboration and connection, so you'll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What's in it for you

• Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation
• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
• OutFront - to provide LGBTQ+ support for all associates
• Mind Your Mind - signposting support and promoting positive mental wellbeing for all
• Women in Tech - promoting an inclusive environment in tech
• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.